Reminding your key stakeholders has never been faster or easier with SMS reminders. Say goodbye to time-consuming manual phone calls and emails that
Posts by Ceci Olocco:
Creating the best retail customer experience is key to holding your own in a competitive retail market. Retailers must adapt to changing consumer needs, and modern technologies to ensure that their user journeys delight their customers and keep them loyal to their brand.
Every June for the past 50 years, we celebrate #PrideMonth to reflect and spread to the world the importance of equality for all
The insurance sector is undergoing enormous change. New competitors have emerged and customers’ expectations have shifted. In this article I look at the top five challenges facing traditional insurers and explain how an advanced CPaaS solution can aid #digitaltransformation and prevent them from being left behind.
Here is a simple guide to email to text covering what it is, how and when to use it effectively, and the keys to creating SMS content that encourages the responses and customer engagement you’re looking for.
Diversity in the workplace impacts positively on everyone. It creates a richer work environment, brings different ideas to the table and makes organisations
Customers today are a lot more demanding than they were just 5 years ago. Back then, people were satisfied with social media interactions
Not many employers could have foreseen the challenges COVID-19 has presented businesses around the globe, including the need to swiftly shift entire workforces
The purpose of a product marketing roadmap is to generate revenue from existing solutions. A roadmap is a visual representation of a product
The strain of missed medical appointments is echoed worldwide. Patient no-shows lead to delays in treatment, longer wait times for appointments for other