Government Mobile Messaging

    GOVERNMENT SOLUTIONS FOR COMPLIANT COMMUNICATION

    Government Secure Mobile Messaging Solutions

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    * WHAT TO EXPECT

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    INCIDENT NOTIFICATION

    Effectively manage communication during and after an incident with a rapid 2-way SMS enterprise solution used by governmental organisations worldwide.

    ONLINE ADMINISTRATION & REPORTING

    Gain insight using a comprehensive online admin portal that is accessible from any internet enabled device and access powerful real-time reporting.

    CITIZEN ALERTING

    Keep citizens informed of a variety of incidents, such as road closures, weather warnings and local events for your large-scale messaging needs.

    INTEGRATION & AUTOMATION

    Our solutions can be added to a wide variety of existing online systems, complementing leading ERP, CRM and IT admin systems, as well as industry alerting and facilities management systems.

    IMPROVED TEAM COMMUNICATION

    Enhance team collaboration with a messaging platform that utilises both A2P and P2P within a secure messaging app that includes voice, rich media and location-aware capabilities.

    ENCRYPTED MESSAGING

    Use HTTPS for API integration to enable 2-factor authentication, FPTS for transferring lists and IP messaging for encrypted 2 way communications.

    Learn More About Government Workflows & Security

    Workflows Security

    ENTERPRISE MESSAGING SOLUTIONS FOR GOVERNMENT ORGANISATIONS

    MOBILE COMMUNICATIONS FOR STAFF & CITIZENS

    Powerful Government Messaging Solutions

    Powerful Government Messaging Solutions

    Citizen Communication

    <p class="subCase"Send high-volume public mobile alerts to citizens with local incident and event announcements, awareness messages and community program updates.

    • OPT-IN COMMUNITY PROGRAMS

      Allow citizens to subscribe to receive targeted information by SMS about relevant local and state government programs and events.

    • SECURE ACCOUNT SERVICES

      Send RSA 2048-bit encrypted mobile alerts by SMS to provide account holders with important account information, including reminders for payments and updating contact info.

    • USE MOBILE FOR 2-FACTOR AUTHENTICATION

      Verify account holder identity by sending an encrypted unique mobile security token to online account holders as a temporary one-time password via SMS.

    Soprano Design Government Citizen Alert
    Soprano Design Government SMS for incident management

    SMS for Incident Management

    Manage incidents by combining broadcast IP, SMS, MMS and voice messaging to any mobile device, managed via a single, intuitive cloud-based platform.

    • DELIVER CRITICAL INFORMATION

      Create an emergency alert system to get information to the right people via SMS, email or voice messaging, right from a mobile phone, tablet or the easy to use online portal.

    • KEEP COMMUNICATING AFTER AN EVENT

      Send ad-hoc notifications any time, or schedule automatic delivery of pre-written or pre-recorded messages for employee and citizen safety.

    • VERIFY EMPLOYEE SAFETY

      Eliminate inefficiency, expense, and interruption by manually verifying the status of remote workers. Enable employees to verify their safety quickly via secure mobile messaging.

    Integrate & Automate Mobile Messaging

    Easily integrate our mobile messaging solutions using sophisticated plug-ins for existing IT systems such as those used in administration, facilities, healthcare and education.

    • SMART APIS FOR SYSTEM INTEGRATION

      Extend your mobile experience by integrating SMS with your ERP and IT systems for more advanced capabilities such as keyword routing, scheduling and reply handling.

    • APIS FOR AUTOMATION

      Use intelligent APIs including REST, HTTP/S, SMPP, SMTP, WCTP, SNPP, SOAP/WSDL, FTP, Group/Contacts, Java and .Net.

    • COMPLIANCE & QUICK REPORTS

      Archive and audit mobile conversations using an intuitive and sophisticated online admin portal and generate real-time reports.

    Soprano Design Government integrate & Automate Mobile Messaging

    COMMUNICATE DIRECTLY WITH CITIZENS USING INTERACTIVE MOBILE MESSAGING

    CREATE DYNAMIC 2-WAY MESSAGING PROGRAMS

    Reliable Mobile Messaging for Government

    • ENGAGING MOBILE EXPERIENCE

      Our encrypted and compliant mobile solutions enable a direct, rich and engaging multi-media messaging experience.

    • ACHIEVE INNOVATION AND SCALE

      We enable an integrated IP and SMS mobile messaging experience with rich, multi-media capabilities and powerful options for security and compliance.

    • ENTERPRISE GRADE SERVICE

      More than 50 million messages are sent annually through our secure and robust mobile messaging platform across the world.

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