Every organisation needs a continuity of operations (COOP) plan, but governments have a mission-critical stake in enabling their workers to function during an emergency. It’s vital to ensure that your crisis communications strategy reflects this unique position, and your incident response teams are using available secure mobile messaging technology to relay important information during any situation.
By deploying a secure, integrated mobile messaging technology, you can enable your teams to leverage encrypted mobile technology, allowing more secure communication with each other and with their crisis-management systems. Secure, automated mobile communication is a key pillar for modern mass notification, emergency preparedness, and reputation management strategies.
SOLUTION: Use SOPRANO GAMMA for private, encrypted mobile messaging and allow employees and contractors to chat over a secure, encrypted messaging channel with the ability to set message expiration timeframes, apply content masking, and remotely wipe messages for any recipient.
SOLUTION: Use SOPRANO GAMMA to achieve regulatory audit policy compliance by switching on full mobile conversation archival and retrieval for your enterprise text messaging.
SOLUTION: Lower risk by equipping workers in the field to immediately send alerts, information, and reports via a secure mobile team chat app.
SOLUTION: Use a powerful “Are you ok?” safety solution that auto-escalates if workers don’t verify their safety/status or check in at regular intervals.
SOLUTION: MEMS is a high-volume, high-availability, and hierarchical mobile messaging platform used by local and state government agencies in four global regions. It’s uniquely designed to integrate with existing government IT systems to automate communication between a government agency and its employees and citizens.
SOLUTION: Combine SMS (texting), voice broadcast, and email seamlessly on iPhone, Android, and web for real-time broadcast alerting and two-way incident management. Send public announcements and urgent incident notifications for a wide array of topics of interest, such as outages, closures and other areas of time-sensitive interest to your community.
Soprano MEMS is an advanced broadcast alerting system capable of broadcasting via IP, SMS, MMS, and voice messaging to any mobile device, which makes it a comprehensive and ideal notification solution for government programs. The system is configured in advance, can integrate with specialty IT systems, and can be deployed automatically to intelligently route time-sensitive information to the right people.
SOLUTION: The Soprano mobile enterprise system enable delivery of mobile messages as a 2nd factor for online account authentication. This reduces or eliminates the need for physical hardware security tokens.
SOLUTION: Soprano’s advanced mobile messaging APIs & plug-ins allow your IT team to leverage APIs for a brand new IP-enabled broadcast notification experience, complete with multimedia, encryption, and SMS fall back mobile messaging capabilities.
These unique and sophisticated integration capabilities extend advanced mobile messaging integration with existing financial institution administration systems, CRM systems, alerting and facility IT systems, healthcare systems, education systems, and more.
Smart API capabilities are available for HTTP, HTTPS, SMTP, SMPP, WCTP, SNPP, SOAP/WSDL, FTP, XMPP, Location, Group/Contact, Java or .Net.
* Design custom SMS programs that go beyond conventional channels.