Secure Mobile Messaging for the Construction & Mining Industry

Manage secure worker communication, field reporting, workflows, and worker safety.

Construction & Mining Mobile Messaging Solutions

Mobile messaging is the key to modern incident notification, crisis preparedness, and business continuity planning strategies:

  • “Over half (58%) rate mobile technologies (smartphones, tablets) as absolutely vital for carrying out crisis communications plans.” (Continuity Insights survey)
  • “Be prepared to utilize a mass notification system for reaching employees and other key stakeholders during a crisis.” (Institute for PR)
  • “If you want to get ahead and truly enable your team to be able to handle a crisis situation in today’s digital world, then start thinking mobile.” (Melissa Agnes, Agnes + Day)

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How Soprano Can Help Mining and Construction Companies

  • INCIDENT NOTIFICATIONS & UPDATES

    Send urgent incident alerts, announcements and awareness notifications for a wide array of situations, including media relations alerts, closures, and other areas of time-sensitive interest.

  • COLLECT CROWDSOURCED INFORMATION

    Lower the risk of successful hacking and phishing attacks and meet current account security best practices with two-factor authentication for customer account logins.

  • FOIL HACKING & PHISHING ATTACKS

    Connect Soprano MEMS to machines for use in remote machine (M2M) wake up telemetry and machine-generated messages to any mobile phone or email address.

  • SCHEDULE SHIFTS QUICKLY & EFFICIENTLY

    Use smart mobile messaging to automate your staffing and shift fulfillment. Available candidates can respond with the push of a button, and get reminder emails or texts before their shifts begin.

  • IMPROVE DEBT COLLECTION

    Notify customers of debt and payment options with a low-cost system. Text customers when payments are coming due or overdue with options for payment.

  • MANAGE AND MAINTAIN TEMPLATES, GROUPS, AND LISTS

    Create message templates and groups in advance, or import group lists and contacts from your existing IT systems.

Learn More About Workflows & Security

 

“Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate the impact and ultimately save lives.”

– Mass Notification, Denise C. Walker

CHALLENGE: Managing Incidents Securely

SOLUTION: Take advantage of a sophisticated broadcast alerting system and stress-tested crisis preparedness solution used widely for incident management and for automatically verifying the safety and productivity of remote teams.

  • COMMUNICATE MORE SECURELY AND IMMEDIATELY

    An encrypted IP messaging mobile app for Android and iOS combines seamlessly with SMS and voice broadcasts to enable comprehensive real-time broadcast alert notification and 2-way incident management in the field.

  • SEND ALERTS FROM ANYWHERE

    Trigger pre-set or ad-hoc group or crisis alerts directly from mobile devices.

  • MANAGE AND MAINTAIN TEMPLATES , GROUPS, AND LISTS

    Create message templates and groups in advance. (For example, you might create templates and group lists for permanent employees and contractors.) Or, import group lists and contacts from your existing IT systems.

Remote Worker Safety
Field Information

CHALLENGE: Getting Information from the Field

SOLUTION: Lower risk by equipping workers in the field to immediately send alerts, information, and reports with SOPRANO GAMMA, .the award-winning mobile team chat app.

  • COLLECT DETAILED INFORMATION

    Automatically integrate workers’ text, photo, and audio reports with your company IT systems for quick analysis and action.

  • ENABLE QUICK REPORTS AND REQUESTS

    Create one-touch reports so workers can report common issues or make common requests with the touch of a button.

 CHALLENGE: Increasing Remote Worker Safety

SOLUTION: Use a powerful “Are you ok?” safety solution that auto-escalates if workers don’t verify their safety/status or check in at regular intervals.

  • PROTECT REMOTE STAFF

    Protect staff who work alone, travel, visit client homes, work in remote areas .or have physically demanding jobs.

  • AUTOMATE SAFETY CHECKS

    Eliminate the inefficiency, expense, and interruption from contacting mobile staff manually for status updates. Allow employees to verify their safety with the click of a single button.

  • USE A SMART API FOR INTEGRATION

    Prevent workers from falling through the cracks — automatically escalate to a supervisor if there’s no response.

Secure Incident Management
Managing Public Incident Information

CHALLENGE: Managing Public Information During an Incident

SOLUTION: Send public announcements and urgent incident notifications for a wide array of topics of interest, such as outages, closures, and other areas of time-sensitive interest to the community.

  • RESPOND RAPIDLY

    Quickly deploy pre-configured, time-sensitive information to the right people via their preferred mobile medium (SMS, email or voice), right from your mobile phone, tablet or any web-enabled device.

  • KEEP COMMUNICATING AFTER AN EVENT

    Send ad-hoc notifications any time, or schedule automatic delivery of pre-written or pre-recorded messages to appropriate recipients.

  • USE A SMART API FOR INTEGRATION

    Integrate Soprano solutions seamlessly with your existing IT and CRM systems.

Oracle IntegrationSAP IntegrationRSA SecurID

* Design custom SMS programs that go beyond conventional channels.

Learn How Construction and Mining Companies are Using Soprano Products Today.

UNLOCK NEW USE CASES.

 

Powerful Mobile Solutions

  • ENABLE REMOTE LOGISTICS

    Connect Soprano MEMS to machines for use in remote machine (M2M) wake up telemetry and machine-generated messages to any mobile phone or email address.

  • AVOID DELAYS

    Let workers report their location, report low inventory levels or flag slow-moving items to central inventory and IT systems with SMS and MMS messages. Send dispatch alerts to drivers for re-routing and weather updates.

  • ENABLE SECURE TEAM COMMUNICATION

    Supervisors can use their mobile phones to trigger group or crisis alerts, and automatically escalate if workers don’t verify their safety or status.

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