{"id":257537,"date":"2019-11-18T20:52:20","date_gmt":"2019-11-18T20:52:20","guid":{"rendered":"https:\/\/heavenly-structure.flywheelsites.com\/blog\/"},"modified":"2025-01-07T21:04:46","modified_gmt":"2025-01-07T10:04:46","slug":"blog","status":"publish","type":"page","link":"https:\/\/www.sopranodesign.com\/pt-br\/blog\/","title":{"rendered":"Blog"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;product-section-title&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1165px&#8221; custom_padding=&#8221;40px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||60px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"margin-bottom: 1em !important;\">Soprano Blog<\/h1>\n<p>Bem-vindo ao lugar perfeito para aprender e encontrar informa\u00e7\u00f5es sobre CPaaS, experi\u00eancia do cliente e o poder das comunica\u00e7\u00f5es m\u00f3veis.<\/p>\n<p>[\/et_pb_text][et_pb_code module_class=&#8221;blog-search-box&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||60px|||&#8221; global_colors_info=&#8221;{}&#8221;]<form role=\"search\" aria-label=\"Sitewide\" method=\"get\" class=\"search-form\" action=\"https:\/\/www.sopranodesign.com\/pt-br\/\">\n        <label>\n            <span class=\"screen-reader-text\">Pesquisar por:<\/span>\n            <input type=\"search\" aria-label=\"Search\" class=\"search-field\" placeholder=\"Pesquisar &hellip;\" value=\"\" name=\"s\" \/>\n        <\/label>\n        <input type=\"submit\" class=\"search-submit\" value=\"Pesquisar\" \/>\n    <\/form>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>N\u00e3o perca nossos Guias supercompletos<\/h2>\n<p>[\/et_pb_text][et_pb_code module_class=&#8221;digital-guides-list&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"https:\/\/www.sopranodesign.com\/pt-br\/cpaas\/\">CPaaS <\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/mensagens-de-voz\/\">Mensagens de Voz<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/rcs\/\">RCS<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/whatsapp-for-business-guide\/\">WhatsApp for Business<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/cpaas\/google-business-messages\/\">Google Business Messaging<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/cpaas\/omnichannel\/\">Omnichannel<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/cpaas\/software-ia\/\">AI Messaging and Chatbots<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/financeiro\/\">Comunica\u00e7\u00f5es Financeiras<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/mensagens-moveis-para-o-setor-de-saude\/\">Mensagens para o setor De Sa\u00fade<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/retail\/\">Varejo<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/solutions\/verificacao-em-duas-etapas\/\">Verifica\u00e7\u00e3o em duas etapas<\/a><!-- [et_pb_line_break_holder] --><a href=\"https:\/\/www.sopranodesign.com\/pt-br\/gerenciamento-de-incidentes\/\">Emerg\u00eancia via SMS<\/a><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;blog-flexlist-elements&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Aproveite ao m\u00e1ximo nossos artigos<\/h2>\n<p>[\/et_pb_text][et_pb_code module_class=&#8221;resources-list-inner&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div id=\"ajax-load-more\" class=\"ajax-load-more-wrap infinite fading-circles alm-layouts\" data-id=\"9126723412\" data-alm-id=\"\" data-canonical-url=\"https:\/\/www.sopranodesign.com\/pt-br\/blog\/\" data-slug=\"blog\" data-post-id=\"257537\"  data-localized=\"ajax_load_more_9126723412_vars\" data-alm-object=\"ajax_load_more_9126723412\"><div aria-live=\"polite\" aria-atomic=\"true\" class=\"alm-listing alm-ajax\" data-preloaded=\"true\" data-preloaded-amount=\"3\" data-container-type=\"div\" data-loading-style=\"infinite fading-circles\" data-repeater=\"template_12\" data-post-type=\"post\" data-category-not-in=\"43,42\" data-order=\"DESC\" data-orderby=\"date\" data-offset=\"0\" data-posts-per-page=\"3\" data-lang=\"pt-br\" data-scroll-distance=\"400\" data-pause-override=\"true\" data-button-label=\"Load More\" data-prev-button-label=\"Load Previous\"><li class=\"alm-layout alm-3-col  alm-blog-card articleBlock\">\n\t\n<div class=\"post-inside-wrapper\">\n<div class=\"postHeader\">\n<span class=\"post-date\">julho 26, 2023<\/span>\n<span class=\"post-categories\"><\/span>\n<\/div>\n\n  <a href=\"https:\/\/www.sopranodesign.com\/pt-br\/desvendando-o-potencial-do-engajamento-omnichannel-com-o-cliente\/\" class=\"alm-featured-image\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1-768x402.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1-768x402.jpg 768w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1-300x157.jpg 300w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1-1024x536.jpg 1024w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1-1080x565.jpg 1080w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-customer-engagement-1.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>  <\/a>\n  <a class=\"title-link\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/desvendando-o-potencial-do-engajamento-omnichannel-com-o-cliente\/\">\n  <h2 class=\"content-title\">Desvendando o Potencial do Engajamento Omnichannel com o Cliente<\/h2><\/a>\n\n<div>\r\n\r\n\r\n\r\nHoje em dia, os varejistas enfrentam um desafio significativo em se manterem conectados com seus clientes e manterem uma presen\u00e7a consistente e relevante em m\u00faltiplos canais.<\/div>\n                                     \n<div class=\"postMore\">\n<a class=\"et_pb_button\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/desvendando-o-potencial-do-engajamento-omnichannel-com-o-cliente\/\">Read More<\/a>\n<\/div>\n\n<\/div>\n\n<\/li><li class=\"alm-layout alm-3-col  alm-blog-card articleBlock\">\n\t\n<div class=\"post-inside-wrapper\">\n<div class=\"postHeader\">\n<span class=\"post-date\">julho 26, 2023<\/span>\n<span class=\"post-categories\"><\/span>\n<\/div>\n\n  <a href=\"https:\/\/www.sopranodesign.com\/pt-br\/osaude-omnicanal-como-impacta-a-experiencia-do-paciente\/\" class=\"alm-featured-image\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare-768x402.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare-768x402.jpg 768w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare-300x157.jpg 300w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare-1024x536.jpg 1024w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare-1080x565.jpg 1080w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/Omnichannel-healthcare.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>  <\/a>\n  <a class=\"title-link\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/osaude-omnicanal-como-impacta-a-experiencia-do-paciente\/\">\n  <h2 class=\"content-title\">Osa\u00fade omnicanal: Como Impacta a Experi\u00eancia do Paciente<\/h2><\/a>\n\n<div>\r\n\r\n\r\n\r\nNa era digital atual, os canais de comunica\u00e7\u00e3o se expandiram al\u00e9m dos m\u00e9todos tradicionais, levando ao surgimento da abordagem omnicanal. Essa abordagem,<\/div>\n                                     \n<div class=\"postMore\">\n<a class=\"et_pb_button\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/osaude-omnicanal-como-impacta-a-experiencia-do-paciente\/\">Read More<\/a>\n<\/div>\n\n<\/div>\n\n<\/li><li class=\"alm-layout alm-3-col last alm-blog-card articleBlock\">\n\t\n<div class=\"post-inside-wrapper\">\n<div class=\"postHeader\">\n<span class=\"post-date\">julho 24, 2023<\/span>\n<span class=\"post-categories\"><\/span>\n<\/div>\n\n  <a href=\"https:\/\/www.sopranodesign.com\/pt-br\/construindo-confianca-com-a-banca-omnicanal-o-poder-da-tecnologia\/\" class=\"alm-featured-image\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"402\" src=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking-768x402.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking-768x402.jpg 768w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking-300x157.jpg 300w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking-1024x536.jpg 1024w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking-1080x565.jpg 1080w, https:\/\/www.sopranodesign.com\/wp-content\/uploads\/2023\/07\/omnichannel-banking.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>  <\/a>\n  <a class=\"title-link\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/construindo-confianca-com-a-banca-omnicanal-o-poder-da-tecnologia\/\">\n  <h2 class=\"content-title\">Construindo Confian\u00e7a com a Banca Omnicanal: O Poder da Tecnologia<\/h2><\/a>\n\n<div>\r\n\r\n\r\n\r\nVivemos em um mundo onde a gratifica\u00e7\u00e3o imediata \u00e9 a norma. Os consumidores avaliam seus provedores de servi\u00e7os com base n\u00e3o apenas no valor e na qualidade do servi\u00e7o,<\/div>\n                                     \n<div class=\"postMore\">\n<a class=\"et_pb_button\" href=\"https:\/\/www.sopranodesign.com\/pt-br\/construindo-confianca-com-a-banca-omnicanal-o-poder-da-tecnologia\/\">Read More<\/a>\n<\/div>\n\n<\/div>\n\n<\/li><\/div><div class=\"alm-btn-wrap\" data-rel=\"ajax-load-more\"><button class=\"alm-load-more-btn \" type=\"button\">Load More<\/button><\/div><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;product-section-title&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1165px&#8221; custom_padding=&#8221;40px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||60px|||&#8221;<\/p>\n","protected":false},"author":57,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blog.php","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"\u00daltimas not\u00edcias do CPaaS e comunica\u00e7\u00e3o m\u00f3vel | Soprano Blog","_seopress_titles_desc":"Descubra o blogue Soprano para obter os \u00faltimos insights, tend\u00eancias e conselhos sobre estrat\u00e9gias de comunica\u00e7\u00e3o empresarial.","_seopress_robots_index":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-257537","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/pages\/257537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/comments?post=257537"}],"version-history":[{"count":0,"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/pages\/257537\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sopranodesign.com\/pt-br\/wp-json\/wp\/v2\/media?parent=257537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}