Healthcare Mobile Messaging

SECURE MESSAGING SOLUTIONS FOR HOSPITALS & HEALTHCARE INSTITUTIONS

Healthcare Secure Mobile Messaging Solutions

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ENCRYPTED MESSAGING

Enable doctors, nurses and healthcare teams to communicate whilst protecting patient information with AES-256 symmetric key encryption which adheres to NIST and HIPAA compliance standards.

STAFFING SOLUTIONS USING SMS

Send shift offers with SMS to reach available on-call staff, nurses, caretakers, temporary workers and contractors – who can confirm or decline at the push of a button.

AUTOMATE REMINDERS & CONFIRMATIONS

Use SMS to manage appointments with automated reminders and allow patients to cancel, reschedule or provide additional information direct from their mobile phones.

PATIENT COMMUNICATIONS

Engage your patients at scale with encrypted text messaging. Create unique two-way mobile interactions with your patients in real time.

CRITICAL INCIDENT MANAGEMENT

Replace pagers with a robust 2-way secure messaging app to send rapid emergency broadcast notifications and time sensitive messages throughout the hospital.

INTEGRATE WITH IT SYSTEMS

Integrate mobile messaging with your existing healthcare IT systems using REST, SMPP, SMTP, WCTP, SNPP, HTTP, HTTPS, SOAP/WSDL, FTP, XMPP, location, group/contact, Java, or .Net.

Learn More About Healthcare Workflows & Security

PLATFORM HOSPITAL & HEALTHCARE MESSAGING SOLUTIONS

MOBILE COMMUNICATIONS FOR STAFF & PATIENTS

Powerful Healthcare Messaging Solutions

Healthcare messaging solution infographic

Secure Staff Messaging

Use mobile messaging to enable doctors, nurses, specialists, first responders and other staff to communicate securely inside or outside the hospital whilst protecting personally identifiable information.

  • BUSINESS CONTINUITY PLANNING

    Create message templates and contact groups to increase efficiency via SMS during an emergency response. Implement different templates for various healthcare staff groups.

  • ADAPT TO CHANGING CIRCUMSTANCES

    Send ad hoc notifications and schedule automatic delivery of broadcast messages. Use the online messaging platform to combine group lists, request delivery confirmations and view real-time reporting during an emergency alert.

  • CONFIRM EMPLOYEE SAFETY

    Monitor the safety of your healthcare workforce. The StaffSafe application tracks the status of a worker and can escalate an issue if no response is received from an employee after a period of time.

Healthcare Staffing Tools
Healthcare Appointment Management

Patient Reminders & Confirmations

A recent study reported that up to 25% of missed appointments can be reduced using SMS, removing the need for costly phone calls by directly reaching the patient’s mobile wherever they are.

  • SMS APPOINTMENT MANAGEMENT

    Reduce failure-to-attend rates by allowing patients to cancel, reschedule or provide additional info right from their mobile devices. Go beyond your existing scheduling capabilities with effective mobile appointment management.

  • AUTOMATE & ARCHIVE CONVERSATIONS

    Implement an interactive patient messaging service to manage queues and reduce long wait lists. Responses are captured, automatically processed and updated in your scheduling systems.

  • INTEGRATE SMS INTO HOSPITAL SYSTEMS

    Integrate our innovative A2P mobile messaging solutions with your existing hospital scheduling and contact database systems. Automate processes to improve efficiency and reduce operational costs.

Hospital Staffing and Process Automation

Streamline manual staffing processes by quickly sending open shift offers to on-call staff using SMS. Saving you time, the platform automatically sends automated text messages with the shift details to your target staff group.

  • SEND SHIFT OFFERS VIA SMS

    Create unlimited staff groups to target available workers, with configurable availability for each candidate.

  • FILL SHIFTS QUICKLY

    Allow candidates to accept or reject a shift offer by simply responding to an SMS. The platform awards the shift to the first person to respond, updates your systems, and politely notifies everyone else that the shift is filled.

  • AUTOMATE CONFIRMATIONS & REMINDERS

    Our intuitive platform enables automation staffing by offering regular open shifts automatically and reminding candidates about their shift before they start.

Health Crisis Management

FOSTER PATIENT ENGAGEMENT WITH INTERACTIVE MOBILE MESSAGING

CREATE CUSTOM 2-WAY MESSAGING PROGRAMS

Enhanced Healthcare Messaging Solutions

  • Awareness Programs

    From providing citizens with seasonal health advice to communicating where approved donors can give blood, launch interactive healthcare awareness campaigns through mobile.

  • MOTIVATION & ADHERENCE

    Automatically schedule SMS messages for immunisation reminders and inform patients to pick up prescription medicine after their appointments.

  • DAILY OPERATIONS

    Integrate SMS within your day to day operations. Securely send test results to patients and empower employees to alert you when inventory needs replenishing.

Soprano Design awards and certifications

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