10 Tips to Create an Effective Business Case for CPaaS
The 2020 pandemic has, in many cases, forced us to adapt to a new way of communicating with employees and customers.
This playbook explores how to create an effective business case so you can accelerate the selection of a technology partner while demonstrating a return on your technology investment and minimizing your risks.
You will learn:
- Why a Cloud Communications Solution (CPaaS)?
- Problem definition.
- Focus on return of investment (ROI).
- Use cases: ROI and productivity improvement.
- Scenario analysis
- How to create a supplier comparison table.
- Prepare a strong recommendation.
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