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Interactive B2C Communications to engage your customers

Create rich and engaging communications with our B2C Solutions

B2C Messaging

Send Engaging and Interactive B2C Communications

Build trust and meaningful connections with your audience

Welcome to the future of mobile messaging, providing an enhanced way to engage customers, employees and partners.

Soprano’s Interactive Messaging Solution allows you to go beyond the simple text message.

Improve engagement rates by designing rich and compelling mobile forms in Soprano’s easy to use, drag and drop editor to enable a two-way interactive messaging experience.

How Interactive Messaging Works?

  • Create HTML5 forms with an easy drag and drop editor.
  • Send interactive messages using the power of SMS.
  • Utilise branded templates for interactive campaigns .
  • Foster immediate interaction with your audience.
  • Track responses in real-time and optimise performance.

Build Meaningful Connections

B2C text messaging is a more interactive experience than the basic SMS. Leverage smarter messaging technologies to build deeper and more meaningful connections with your customers.

  • Multichannel Messaging Platform
  • HTML5 Forms
  • Immediate SMS Delivery
  • Rich Media
  • Different Form Options
  • Personalised Communications
  • Campaign Management
  • Real-Time Engagement Tracking
  • Advanced Message Analytics
  • Direct Collaboration and Feedback
  • ROI performance Analytics
B2C Interactive Messaging

B2C Interactive Messaging Features

Drag And Drop

Easy Drag & Drop Editor

Drag And Drop

Branding and Personalisation

Drag And Drop

Hyperlinking

Drag And Drop

SMS Deliverability

Html5 Form Engagement

HTML5 Form Engagement

Data Integration

Data Integration

Web Analytics

Consolidation

Response Tracking

Response Tracking

B2C Customer Messaging Solutions

Send customer notifications directly to the device they always use – their smartphone.

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Satisfaction Surveys

Build trust and show your customers that you value their opinion by sending timely and engaging opinion surveys.

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Communicate Loyalty Offers

Reward loyal customers and deepen engagement with relevant promotions that will interest them based on their feedback .

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Appointment Scheduling

Provide users with the power to interactively schedule appointments directly from their mobile phones and send appointment reminders with the ability to reschedule if they need to.

Increase Employee Satisfaction

Motivate your workforce and increase engagement, safety, and productivity with B2C text messaging.

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Opinion Polls

Demonstrate your commitment to providing a positive environment for your workforce by deploying engaging opinion surveys to collect their feedback.

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Staff Communication

Use interactive HTML5 forms to verify the status and safety using a multi-channel approach. Ensure your workforce feel safe and supported .

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Emergency Alerts

Commit to 100% safety for your workforce. In the event of an incident, quickly raise an alert using interactive messaging and communicate meeting points using visual maps.