Soprano Blog

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March 11th, 2024

Revolutionising HR: How Conversational AI can release pressure on overburdened…

Take a look behind the scenes of any enterprise or government organisation and you’ll likely see HR departments that face similar operational challenges

7 Mins. reading time
March 8th, 2024

Soprano & BT Win Gold for Transformative AI Chatbot Solution 

Patient Concierge won ‘Best AI Chatbot Solution’ at Juniper Research’s Future Digital Awards  Soprano Design and BT took home gold at Juniper Research’s

2 Mins. reading time
March 4th, 2024

What Is A2P SMS? The Benefits of A2P Messaging

According to a recent report from Juniper Research, the A2P messaging space is forecasted to grow 55% by 2028, with an additional 1.2

7 Mins. reading time
February 20th, 2024

Australia’s SMS Sender ID Registry: All You Need to Know 

In May 2023, the Australian government announced it was launching Australia’s first SMS Sender ID Registry to crack down on scammers after 47%

4 Mins. reading time
February 13th, 2024

What is RCS Messaging & How Can it Help Your…

RCS messaging has been making headlines in recent months on the back of Apple ending years of speculation and announcing they’d be adopting

7 Mins. reading time
January 26th, 2024

Top 5 Trends Set to Shape Customer Communication in 2024

As well as representing a time of reflection and celebration, the New Year is also about looking ahead at what’s to come —

4 Mins. reading time