Public Alerting Solutions
Government Mobile Messaging
Messaging Solutions for Secure & Compliant Government Communication
The Challenges for Government Organisations
As citizens increasingly use digital technologies in their daily lives, government and public service agencies also need to undergo a digital transformation in order to deliver information quickly and effectively. Some of the most common challenges government agencies are facing:
- Lack of technology to communication
- Being able to comply with policies
- Poor team collaboration
- Security and data privacy
- Managing incidents on time
- Manual business processes
The Solution:Â Transforming Government with Trusted Mobile Interactions
Soprano’s omni channel enterprise mobile messaging platform helps thousands of government agencies around the world transform the way they interact and reach communities and employees. The solution easily integrates inbound and outbound mobile messaging with existing IT systems to enable automatic communication, while improving efficiencies and better services to citizens and businesses.
Our trusted mobile communication platform adheres to recommended best practices to provide a secure mobile messaging solution that can become part of a proactive IT security program, designed to minimise the risks and costs associated with service disruptions.
Government agencies can begin to look at Soprano’s unified communication platform to enable digital interactions as the way to manage and solve issues related to resources, budgets, compliance, team collaboration and public services with:
Communication Orchestration
Communication Integration
Policy, Governance & Control
Security
Workflow Automation
Incident Management
Consolidation
Analytics and Reporting
Inform and Respond Faster with Comprehensive Digital Interactions .
Security Features for Government-Grade MessagingÂ
CREATE SECURE 2-WAY INTERACTIVE PROGRAMSÂ
Government Mobile Messaging Solutions
Our four most popular challenge solutions are listed below.
Featured Government Use cases
Trusted Mobile Interactions
Citizen Alerting
Send high-volume public SMS alerts to citizens with local incident and event announcements, awareness messages and community program updates.
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SMS for Incident Management
Manage incidents and improve response time by combining broadcast messaging either on one or all IP, SMS, Email and Voice messaging channels via a single, intuitive cloud-based omni channel interactive platform
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Integrate & Automate Mobile Messaging
Easily integrate omni channel mobile messaging solutions using sophisticated APIs for existing IT systems such as those used in administration, facilities, healthcare and education
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Government Organisations Using Trusted Mobile Interactions
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INCIDENT NOTIFICATION
Effectively manage communication during and after an incident with a rapid 2-way SMS enterprise solution used by governmental organisations worldwide.
CITIZEN ALERTING
Keep citizens informed of a variety of incidents, such as road closures, weather warnings and local events for your large-scale messaging needs.
IMPROVED TEAM COMMUNICATION
Enhance team collaboration with a messaging platform that utilises both A2P and P2P within a secure messaging app that includes voice, rich media and location-aware capabilities.
ONLINE ADMINISTRATION & REPORTING
Gain insight using a comprehensive online admin portal that is accessible from any internet enabled device and access powerful real-time reporting.
INTEGRATION AND AUTOMATION
Our solutions can be added to a wide variety of existing online systems, complementing leading ERP, CRM and IT admin systems, as well as industry alerting and facilities management systems.
ENCRYPTED MESSAGING
Use HTTPS for API integration to enable 2-factor authentication, FPTS for transferring lists and IP messaging for encrypted 2 way communications.