Logistics Solutions
Mobile Messaging for Transportation & Logistics
Reach & Communicate Faster
The Challenges for Transportation & Logistics
Transportation and logistics companies want affordable way to reach and communicate with employees and customers around the world. These companies are now looking at the potential business benefits of deploying digital mobile interactions to overcome most common challenges:
- Customer service issues
- Reduced Operational Capacity
- Managing Employee Safety
- Unreliable Communication System
- Reduced in Productivity
The Solution: Transforming Transportation & Logistics with Trusted Mobile Interactions
Soprano’s omni channel interactive messaging solution offers businesses with connectivity tools that are easily integrated with their existing IT systems without increasing operational cost. It offers a range of intelligent APIs to connect and send automated inbound and outbound messages on a preferred channel and format.
The unified communication platform features global reach and high-redundancy performance for transportation and logistics companies. It empowers companies to automate communication and provide relevant information anywhere, anytime, and with the right outcome.Â
Our digital solutions bridge the communication gaps faced by drivers, field workers, and customers and has proven to improve productivity with the connectivity tools (APIs) for sending and receiving real-time information.  Embrace API integrated messaging with:
Communication Orchestration
Communication Integration
Policy, Governance & Control
Security
Workflow Automation
Incident Management
Consolidation
Analytics and Reporting
Respond Rapidly During a Critical Incident.
Enhance your business continuity plan with SMS
Challenges Solved
Our four most popular challenge solutions are listed below.
Featured Transportation & Logistics Use cases
Trusted Mobile Interactions
Logistics Team Collaboration
Manage teams and groups of operations workers. Sync with existing operations systems to automate and integrate SMS as a proven productivity tool for sending and receiving real-time information
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Efficiency and Driver Safety
Empower drivers and improve communication with dispatch alerts, rapid-response broadcasts, and pre-configured messages
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Customer Service
Reduce failed delivery attempts with delivery alerts and allow customers to confirm and change deliveries.
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Transportation & Logistics Using Trusted Mobile Interactions
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SMS API integration to power your business processes.
PROTECT CONFIDENTIAL INFORMATION
Use HTTPS for API connections to provide secure logins via 2-factor authentication, FTPS for transferring lists and IP messaging for encrypted 2 way communications.
2-WAY MULTI-CHANNEL MESSAGING
Access a comprehensive 2-way communications platform through a single user interface for inbound and outbound secure mobile messaging.
INCIDENT NOTIFICATION
Prepare for incidents by creating templates, group lists, and workflow messages – or import lists and contacts from existing systems to send emergency alerts.Â
ACCOUNT SERVICES
Reduce the number of customer support calls with SMS account management to automate how you send automatic payment reminders and announcements, and provide secure account access with 2-step verification.Â
SMART INTEGRATION
Integrate secure and encrypted mobile messaging features with existing IT systems using REST, SMPP, SMTP, WCTP, SNPP, HTTP, HTTPS, SOAP/WSDL, FTP, XMPP, location, group/contact, Java, or .Net.
ONLINE ADMINISTRATION
Access powerful real-time and scheduled reports, filtered across the entire organisation, by contact group or by individual user.