The Importance of Communication in the Transportation and Logistics sector
Transportation and logistics companies want affordable way to reach and communicate with employees and customers around the world. These companies are now looking at the potential business benefits of deploying digital mobile interactions to overcome most common challenges like customer service issues, reduced operational capacity, employee safety, an unreliable communication system or lack in productivity.
Soprano Connect is a trusted mobile messaging solution for transportation and logistics operations.
Messaging Solutions for the Transportation Industry
Soprano provides multichannel/omnichannel mobile messaging through a single user interface for inbound and outbound messaging.
The platform effortlessly integrates with your existing IT systems and makes communication easier through the automation of workflow processes throughout a single facility or across multiple facilities for:
- Operating logistics processes
- Training and worker safety
- Delivering B2C customer notifications
- Managing critical incidents
- Delivering account service alerts
- Providing One-time passwords and two-factor authentication
- Integrating messaging with existing systems
How a CPaaS transforms Transporation & Logistics with Trusted mobile interactions
Soprano’s omnichannel messaging solution offers businesses with connectivity tools that are easily integrated with their existing IT systems without increasing operational cost. It offers a range of intelligent APIs to connect and send automated inbound and outbound messages on a preferred channel and format.
The unified communication platform features global reach and high-redundancy performance for transportation and logistics companies. It empowers companies to automate communication and provide relevant information anywhere, anytime, and with the right outcome.
Our digital solutions bridge the communication gaps faced by drivers, field workers, and customers and has proven to improve productivity with the connectivity tools (APIs) for sending and receiving real-time information.
Policy, Governance & Control
Analytics and Reporting
Enabling Business Communication for Digital Financial Services
Soprano Connect is a proven intelligent, geo-redundant and feature-rich software platform that currently delivers message volumes in excess of 50 million mission-critical messages a month worldwide and has demonstrated its ability to handle volume spikes and maintain low message delivery latency and high availability.
Mobile messaging in the financial sector unlocks the door to truly meaningful, personalized engagement, which has a direct impact on the bottom line:
- 84% of businesses that focus on enhancing the customer experience report an increase in revenue.
- 92% report increased customer loyalty. In a sea of banking options and competition, customer loyalty has never been so valuable to a bank’s long-term success.
With API integrated digital mobile interactions, many financial companies around the world are improving their CX and the overall performance, both in productivity and revenue.
Soprano Connect’s Customers
Soprano Design have more than 4500 customers globally across APAC, EMEA, LATAM and the US.
Our customers range from large corporations to independent companies across every industry possible including Government, Healthcare, Finance, Education, Retail, Manufacturing and Logistics.
Soprano Connect is a leading communications platform-as-a-service (CPaaS) credited by IDC as a “Major Player” in CPaaS and by 451 Research as a “CPaaS Vendor to Watch” in 2021.
Soprano Connect is a leading global CPaaS solution, proudly featured by