Solution: Implement an Omnichannel Interaction Solution within the Education Sector
Soprano’s Omnichannel Platform forms a basis for those in the education sector to communicate reliably and securely with students, parents and employees. The platform allows for two-way mobile messaging using multiple channels, and it can be easily integrated with existing IT systems to allow for information to be shared and triggered appropriately. The Soprano platform gives educational entities a competitive advantage, offering a solution they can easily implement.
By offering SMS, Voice, Instant Messaging, Email and WhatsApp; our Omnichannel approach allows educational institutions to reach more of their community.
Each channel we offer can be used for different purposes and they all complement each other to achieve a multichannel strategy:
98% of text messages are read within 3 minutes and SMS is supported by all mobile phones.
Create an attractive and personalized immediate interaction, in addition to allowing interaction through IVR (mobile phone number keypad options)
Take advantage of the world’s most popular chat application to improve the experience of students and parents.
Send and receive multimedia content and easily integrate with your existing IT systems.
Distribute a lot of information in a single notification.
Policy, Governance & Control
Analytics and Reporting
Our four most popular challenge solutions are listed below.