The Challenges for Educational Institutions
The educational community goes beyond an institution, it involves students, parents, teachers and administrative staff. Educational institutions must implement channels to interact with all members of this community to build on relationships and to establish trust.
The challenges for educational institutions include:
- Increasing catchment indicators
- Reducing dropout rates
- Increasing two-way communication between students and teachers through secure channels
- Implementing mobile communication channels in emergency plans
- Delivering timely reminders to parents and students
- Delivering urgent alerts and notifications
Solution: Implement an Omnichannel Interaction Solution within the Education Sector
Leverage Omnichannel Interactive Messaging to Stay Close to your Educational Community
Soprano’s Omnichannel Platform forms a basis for those in the education sector to communicate reliably and securely with students, parents and employees. The platform allows for two-way mobile messaging using multiple channels, and it can be easily integrated with existing IT systems to allow for information to be shared and triggered appropriately. The Soprano platform gives educational entities a competitive advantage, offering a solution they can easily implement.
By offering SMS, Voice, Instant Messaging, Email and WhatsApp; our Omnichannel approach allows educational institutions to reach more of their community.
Deepen the Level of Engagement within Schools.
Collaboration between teachers, parents, students, staff and administrators is complex and challenging. Soprano Connect enables true two-way communication with mobile phones, tablets and laptops reduces this complexity and moves the school beyond traditional methods.
Instant messaging applications, such as IP messaging open a direct communication channel between teachers and students in a secure and controlled environment. This channel is used for personal information and queries such as confirmation of exam dates, coursework deadlines and more.
Soprano Connect enables one-to-one and one-to-many communication. Choose from SMS, MMS, Email, or voice broadcast for personalised delivery to each recipient’s medium of choice.
Soprano Connect’s Customers
Soprano Design have more than 4500 customers globally across APAC, EMEA, LATAM and the US.
Our customers range from large corporations to independent companies across every industry possible including Government, Healthcare, Finance, Education, Retail, Manufacturing and Logistics.
Soprano Connect is a leading communications platform-as-a-service (CPaaS) credited by IDC as a “Major Player” in CPaaS and by 451 Research as a “CPaaS Vendor to Watch” in 2021.
Soprano Connect is a leading global CPaaS solution, proudly featured by