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Conversational AI Platform: Boost effectiveness with AI chatbots

Helping, supporting and selling it’s easier than ever with our AI conversational platform. Integrate our software easily, relieve your workload, and see the expected results.

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A leading global CPaaS solution, proudly trusted by

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Product Overview

Our conversational AI platform really meets your expectations

Engage your visitors with intelligent chatbots and start having the ROI you deserve. 

Workflow automation, ticketing, live chat and more together. 

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Create without limits

Build text and voice chatbots with no code but advanced modes for customisation. Integrate it into any REST APIs and web-hooks.

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Be everywhere

Deliver end-to-end conversations in 60+ languages across 30+ channels, including websites, MS Teams, WhatsApp, Messenger and more.

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Achieve success

Monitor custom metrics and data of every functionality to get insights and improve effectiveness.

Why?

Why should you invest in conversational ai chatbots?

A framework for all conversational AI and automation. For any industry, location, and language.

Conversational AI works with a powerful combination that is hard to beat. Thanks to Natural Language Processing (NLP), powered AI chatbots have the intelligence to understand the users’ intent and needs and quickly give them the right answers they are looking for.

The “human touch” – without the need for real agents – combined with effective and real-time answers take your customer experience to the next level. That’s why 40% of internet users prefer to interact with chatbots than virtual assistants.

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Chatbots help companies to increase sales by 67% – Intercom

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Chatbots could save the healthcare, banking, and retail sectors $11 billion annually by 2023. – Juniper Research

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features & capabilities

Conversational AI Chatbot: Features and capabilities

A framework for all conversational AI and automation. For any industry, location, and language.

Easy to use

Integrate our AI platform into any REST APIs and webhooks and use it across your different departments, languages, and use cases.

Scalable

Our no-code chatbot is simple enough for non-developers but has advanced modes for deeper customisation.

Secure

Our conversational AI platform is ISO27001 compliant. It’s perfect for enterprises and governments with multiple deployments and security configurations.

Designed for Success

You will never be alone. Our highly trained team will ensure your chatbot’s success, from the initial build to analysing data to make improvements.

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Take advantage of conversational AI

Chatbots for Customer Service

Boost your customer experience by allowing your visitors to get answers in a matter of seconds, automatically handle time-sensitive situations, and receive constant feedback.

Appointment management

Enhance your sales efficiency by getting sales-ready leads and presenting customers with the product or service that suits them.

Chatbots for HR

Create automated experiences to filter candidates, provide an interactive onboarding process, schedule interviews, and help your employees.

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Why Soprano?

Soprano goes beyond conversational automation. Our AI conversational platform allows you to create engaging and personalised customer experiences combining machine learning chatbots in no-code, easy-to-implement and user-friendly software.

We can integrate with anything – APIs, data, services, channels, languages, software – to make your assets more efficient.

Plus, you can take advantage of our CPaaS Platform or communication APIs to engage your customers by adding new mobile channels to your strategy.

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Start using our Conversational AI platform now!

With over 28 years of expertise, Soprano is your best option for integrating conversational AI chatbots into your communication strategy. Fill out the form to talk to an expert.

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We’ll find the right solution for you.

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Obtain helpful resources about conversational AI.

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Receive voice pricing options.

Omnichannel

Empower a chatbot software with an omnichannel customer experience

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SMS

Fast and engaging, SMS messaging has higher read and response rates than other channels.

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Voice Messaging

Use automated voice messaging campaigns to engage with audiences on any type of phone number.

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Email

Improve interactions at scale using email A2P messaging.

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RCS

Send richer, more impactful and engaging mobile messages with the same global reach as traditional SMS.

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WhatsApp for Business

Improve your mobile strategy and keep up with your customers who prefer engagement in social channels.

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Conversational AI

Boost your customer experience by having real-time conversations with your customers where and when they need it.

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Google Business Messaging

Interact with your customers from Google search results, Google Maps, Google Ads, and your brand website.

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IP Messaging

Streamline workflows and deploy a patented, secure IP-based mobile messaging solution.

Insights

Continue learning about conversational AI chatbots