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The banking industry is undergoing a complete transformation. While financial customers move online and more digital-only competitors appear on the scene, traditional banks are focusing all their efforts on adopting new technologies to deliver a great customer experience. IVR helps to meet all that challenges. Ready to learn more about IVR in banking? Keep reading. … Read more

After reading this article, you will wonder why you didn’t start using automated voice messaging to interact with your customers sooner. Because voice messaging use cases are not only engaging and effective, but they also involve low dev-time for your company.   Our LATAM Field Marketing Manager, Juan Pablo Salazar, has already talked about what is … Read more

Consumers demand bidirectional interaction with their suppliers on multiple channels. Business communication usually begins with the consumer, but you can also generate significant interactions in the opposite direction. With bulk voice call, businesses can add an innovative, direct, personalized and efficient channel to communicate with their customers. Let’s find out more. Voice broadcast messaging can … Read more