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Telstra and Soprano extend collaboration for Telstra’s Integrated Messaging service

Telstra has extended its collaboration with Soprano for the provision of Telstra Integrated Messaging (TIM) for another three years.

Soprano Design today announced that it had extended its collaboration with Telstra (ASX:TLS) for the provision of Telstra Integrated Messaging (TIM) for another three years.

Telstra Integrated Messaging, powered by Soprano (TIM) is an enterprise-grade, cloud-based solution providing efficient and effective communications for its business and government customers. It utilises various communication channels such as SMS, MMS, email and social media.

TIM is based on the SOPRANO Mobile Enterprise Messaging Suite (MEMS). As a cloud-based service, SOPRANO MEMS enables mobile network operators to offer a set of ready to use applications in a ‘Software-as-a-Service’ model. SOPRANO MEMS allows mobile network operators to deliver intelligent automation of business processes to their enterprise customers with minimal upfront investment and rapid deployment.

TIM has many built in modules that can be deployed rapidly. Leveraging the available Application Programmaing Interfaces (APIs), these modules allow customers to manage solutions for:

  • Desktop Messaging Communications
  • Human Resource Coordination and Management
  • Mobile Marketing
  • Security
  • Operations

Launched in 2007, TIM continues to provide thousands of customers and their users in the Finance, Health, Education, Social Services, Retail, Hospitality, Transport and Logistics sectors to automate enterprise communications.

“We are proud of this partnership which is delivering intelligent enterprise communication solutions to thousands of Telstra customers across the country,” said Tim Webber, Director Connectivity and Network Sales, Telstra.

“The extension of the TIM contract reinforces Telstra’s confidence in Soprano and our technology by one of the leading mobile network operators in the world,” said Horden Wiltshire CEO, Soprano Design.

“SOPRANO MEMS is so much more than an API and web based SMS. It includes a set of ready to use applications integrated with leading business applications that makes mobile messaging accessible to large enterprise and government organisations. The partnership with Telstra ensures that we automate and measurably improve the business processes of our customers with intelligent communications technology,” said Mr Wiltshire.

About Matt Thompson

Matt joined Soprano in 2013 to create and lead Soprano’s global product management and marketing efforts across all regions, including Asia, Australia, Europe, LATAM and the US. He helps shape and execute Soprano’s product strategy both globally and with individual regions and MNO partners. He oversees Soprano’s carrier revenue acceleration model, which includes direct involvement in new product launch activities, carrier-branded industry websites, B2B digital marketing campaigns, and ongoing product marketing.

Matt brings more than 10 years of diverse leadership experience in the mobile messaging industry, with significant global product management success launching products for US mobile operators. His domain expertise in the wireless industry spans the enterprise mobile messaging landscape to include network-based wireless messaging and voice services as well as global wireless M2M (machine-to-machine) and the Internet of Things.

Prior joining Soprano he spent 8 years in B2B product management and product marketing with AT&T, Clearwire, and Nuance Communications. Matt has also founded and run two successful small businesses, and he holds an MBA from the Terry College of Business, University of Georgia and a B.A. in Philosophy from the University of Colorado. He lives and works in Seattle, Washington.