Posts | Harry Yu | Soprano

Harry Yu

Harry Yu is our Solutions Consultant in Asia. He has been working in the company since 2020, and he is based in Singapore. Do you want to read more articles written by Harry? Click below or visit the LinkedIn page.

Posts by Harry Yu:


How do AI chatbots work?

Companies are always on the lookout for ways to improve the customer experience. What better way than to explore tools that harness the power of automation with minimal human intervention? Find out how chatbots can become an invaluable tool in your mobile communications effort.


WhatsApp Business API: Key Features & Benefits

In this article, I explain the rising value of WhatsApp API to businesses around the world, and what Soprano’s WhatsApp Business API might offer your business in terms of automated messages and improved customer journeys.


The Trends Reshaping Customer Engagement

There has been an explosion in communication channels. CPaaS offers a future-proof solution to the communication needs, giving more opportunities for companies.