Anyone with a mobile phone in 2022 has probably seen a smishing message on their screen, even if they don’t know what smishing
Blog Posts
Customers do not just purchase products and services, but experiences. Do you know 64% of people think customer experience is more important than
Soprano is proud to welcome Deb to the team as our new Director of People and Culture. She is based out of the Sydney office and will lead the company’s People initiatives.
Statistics say that Google process over 63.000 searches per second. That’s approximately 5.600 billion searches daily. Do you think that having a Google
The banking industry is undergoing a complete transformation. While financial customers move online and more digital-only competitors appear on the scene, traditional banks
Do you remember when you make your first phone call? I’m sure it was a moment that marked your life: a before and
Most businesses choose Email to communicate with their customers, but sometimes it’s not enough. The truth is that Email is so integrated into
Every June for the past 50 years, we celebrate #PrideMonth to reflect and spread to the world the importance of equality for all
WhatsApp for customer service has become a must-have for companies of all sizes and industries. With more than 2 billion active users, it
Digital transformation it’s not a new term for the healthcare industry. But during the pandemic, unique challenges emerged to solve new patients’ needs