Frost and Sullivan Report: Building a Retail Customer Engagement Strategy Download Report

Soprano Design has announced it’s achieved ISO 27001:2013 certification, an international standard outlining best practices for information security management systems. ISO 27001 is a globally recognized standard created by the International Organization for Standardization (ISO) to mandate numerous controls for the establishment and maintenance of an information security management system (ISMS). The standard ensures organizations have established … Read more

Blog Postcover Author 016

Soprano Design, a global leader in cloud-based enterprise messaging solutions, has renewed its strategic partnership with Vodafone New Zealand. Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge. In the past 12 months, the volume of messages sent by Soprano in New Zealand has doubled … Read more

Soprano Design and Smart Communications, the Philippines’ leading mobile network operator have been offering free critical alert messaging services to local city Governments, NGO’s and healthcare agencies affected by the COVID-19 lockdown in the Philippines. The new COVID-19 Care initiative is offering up to 100 organizations the chance to take advantage of this offer which … Read more

Soprano Design’s Chief Technical Officer, Mohamed Odah is a member of Forbes’ Technology Council which is an invitation-only community for world-class CIOs, CTO and technology executives. Forbes have recently published an article written by Mohamed which approaches the topic of the new normal and how we’ve now entered a new era of communication. COVID-19 has … Read more

PRNewswire have published an article featuring a new mobile application the Philippine Red Cross (PRC) has launched called RC143. The app is designed to help health authorities trace new COVID-19 cases. Smart is enabling its subscribers to download and use the mobile app free of data charges. An SMS broadcasting service has also been provided to the Philippine … Read more

Soprano Design’s enterprise messaging platform, Soprano Connect provides a variety of communication channels such as SMS, Email, IP Messaging, Voice and WhatsApp. Most recently RCS, otherwise known as Rich Communication Services has been added to the portfolio. The updated platform now gives businesses and government organisations the option to reach out to key stakeholders using … Read more

Soprano Design are a global leader in providing cloud-based communications platform-as-a-service (CPaaS) solutions. We have recently launched an updated version of our successful omni-channel platform, Soprano Connect into our UK and European markets. An article published by PR Newswire discusses how our platform is being used to increase meaningful, trusted mobile interactions between enterprise and … Read more

Soprano Design’s VP of Global Product Marketing, Matt Thompson discusses how WhatsApp for Business, alongside other interactive communication channels, are set to increase the meaningful conversations brands are having with their customers in a new piece written by CFO Tech Australia. In the article, Matt shares that while SMS is still one of the most … Read more