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In security breaches, there’s more on the line than customer data


We all know a security breach is bad news. But how do we keep from panicking when one happens?

In Business Spectator this week, Soprano Design talks about the “woulda, coulda, shoulda” of Sony executives during their spectacular data breach late last year.

If they’d had a proper – and properly followed – business continuity plan and emergency communication system, would there have been so much chaos?

Breaches aren’t inevitable, but they’re likely enough that you should be prepared. In the article, Soprano Design covers how to evaluate possible emergency messaging systems and best practices for implementation like:

  • Make a solid business case
  • Consider who should have access
  • Include emergency messaging in a larger continuity of operations plan

Head over to Business Spectator’s Technology Spectator section to read the rest of the article.


About Matt Thompson

Matt joined Soprano in 2013 to create and lead Soprano’s global product management and marketing efforts across all regions, including Asia, Australia, Europe, LATAM and the US. He helps shape and execute Soprano’s product strategy both globally and with individual regions and MNO partners. He oversees Soprano’s carrier revenue acceleration model, which includes direct involvement in new product launch activities, carrier-branded industry websites, B2B digital marketing campaigns, and ongoing product marketing. He lives and works in Seattle, Washington.