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Infographic: Adapting to the New Normal

Adapting to the new normal

Our customers are from a wide range of industries; from finance, retail and manufacturing to healthcare, telecoms and logistics, just to name a few. Although each industry’s dealing with their own challenges in the current climate, there’s a consistent challenge across every industry and that’s the big shift in consumer behaviour over the last few months. Businesses are having to adapt to the new normal – meaning many less face-to-face conversations and trying to replicate that customer experience digitally.

We’ve created an infographic with a few of the top trends we’ve found since the COVID-19 outbreak. Hopefully identifying these trends will help when you’re adapting current communication strategies and digital transformation efforts to best reach your consumers and improve engagement rates.

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Feel free to share our infographic, and if you have any questions please get in touch and we’ll always be happy to discuss your messaging requirements.