Report
Building a Retail Customer Engagement Strategy to Improve Sales and Brand Loyalty
![building-retail-customer-engagement-strategy-improve-sales-frost building retail customer engagement strategy improve sales frost](https://www.sopranodesign.com/wp-content/uploads/2021/04/building-retail-customer-engagement-strategy-improve-sales-frost-1.png)
When the pandemic hit, companies in the retail sector had to make a dramatic shift to leveraging digital technologies to engage customers who could no longer shop or purchase goods and services in person.
Frost and Sullivan, along with Soprano Design, recently convened a discussion with retail leaders to learn how their organizations made the pivot from in-person customer interactions to online and digital, and the role of CPaaS technologies in that transition.
Download the report to learn:
- Rethinking the customer experience and engagement
- Turning digital transformation from necessity into strategy
- Key takeaways for the retail sector
Fill out the form to download Frost and Sullivan’s “Building a Retail Customer Engagement Strategy to Improve Sales and Brand Loyalty” executive summary.