Secure Enterprise Messaging Platform
Choose Soprano as your enterprise-grade messaging platform to secure your mobile communications and reduce security risks.
Trusted by 4,500+ enterprise and government organisations
What Is a Secure Enterprise Messaging Platform?
A secure enterprise messaging platform is a cloud-based service for sending business messages with security built in across the communication chain. Soprano’s platform adds content masking, IP access control, single sign-on, consent management and encryption, backed by ISO 27001 and SOC 2 Type II verifications.
Trust in an Industry Leader in Secure Messaging Solutions
Protect business-critical communications with independently verified security, advanced access controls and enterprise-grade authentication.
Enterprise Data Protection
Protect sensitive communications with built-in data encryption, content masking and consent management across Soprano Connect.
IP Access Control
Prevent cyber criminals who have stolen login credentials from accessing your messaging portal from an unapproved IP address.
2FA and SSO
We allow organisations to implement additional layers of security on their platform applications.
Security Certifications and Independent Assurance
Soprano’s security credentials are independently verified against internationally recognised standards, helping protect business-critical communications.
- ISO 27001:2022: Soprano Connect and Whispir are certified to the internationally recognised standard for information security management.
- SOC 2 Type II: Both platforms have undergone independent audits assessing the effectiveness of their security controls over time.
- Regional Security Compliance: Soprano’s UK operations hold Cyber Essentials Plus certification, while its five Singapore entities comply with the IMDA Security Framework.
SOC 2 Type II
ISO 27001:2022
Cyber Essentials Plus
IMDA Security FrameworkA minor security breach can cost $1M, and a
severe breach can run as high as $100M+
Why Do You Need a Secure Enterprise Messaging Platform?
Organisations handling sensitive customer and employee communications need to protect message data, control platform access and reduce the risk of unauthorised activity.
Soprano helps safeguard enterprise communications through encryption, access controls, fraud prevention and consent management, supporting the security and compliance requirements of highly regulated organisations.
See Soprano’s Security Capabilities in Action
Discover how Soprano Connect can help protect your enterprise communications with built-in security controls and secure authentication.
Features & Capabilities for Secure Communications
As a trustworthy cloud-based platform, we have the right set of features to help you protect your messaging at multiple points in the communication chain.
Content Masking (Full or Partial)
Secure the content of your text messages by immediately masking it to anyone viewing the details of the message in the portal, in reports, or in exports.
IP Access Control
Soprano Connect administrators can restrict access to IP addresses that are pre-approved and pre-defined in the platform.
Single Sign On (SSO)
Users can integrate Soprano Connect with their Identity (IDP) Servers to authenticate their corporate users when logging in to Soprano using their corporate credentials.
Fraud Prevention API
This API uses provider-side data and platform reporting to tackle SIM swapping, SMS roaming intercept fraud, and artificial traffic inflation.
Simple Template Messaging
Define standard templates to be used across your organisation to send messages. It restricts access to the advanced functionality of managing message templates.
User Content Visibility
Both administrators and standard users can select user data in an enterprise account for any selected company or sub-company, orders, dashboards, a user or all users.
Consent Management
Use Consent Management to set preferences of target audiences for messages sent out in the portal and monitor/control the level to which messages get sent to recipients.
Legacy Blocklist or Allow-List
Filter destinations where messages are sent as part of standard OPT-OUT or OPT-IN management for broadcast messaging for all messages sent via all channels from the platform.
Messaging Data Encryption
Encrypted data at rest and in motion to reduce the risk of security breaches. Use HTTPS or FTPS for enhanced data transport security. Encryption options for SMS transmittal, including via IPSec, VPN, and TLS v1.2
Protect Your Business With Secure Authentication
Soprano helps organisations protect access to online services and verify employees, customers and suppliers through a range of secure authentication methods.
From SMS and Voice one-time passwords (OTP) to Passkeys and Silent Network Authentication, Soprano offers flexible authentication solutions that help reduce fraud, prevent unauthorised access and simplify verification.
Key benefits include:
- Strengthen account security with SMS and Voice OTP for multi-factor authentication.
- Enable simpler, passwordless authentication with Passkeys using device biometrics or PINs.
- Verify users through mobile network data without requiring passwords or codes, where supported.
Why Soprano for Secure Enterprise Messaging?
Security & Governance Expertise
Experienced specialists who understand the security, compliance and governance requirements of enterprise communications.
Trusted in Highly Regulated Sectors
Supporting business-critical communications for banking, healthcare, government and other security-sensitive organisations.
Regional Customer Support
Always-on regional support for faster issue resolution, escalation and continuity of critical communications.
30+ Years Messaging Expertise
Decades of experience supporting complex enterprise communications where security, reliability and trust matter.
Related Solutions
Passkey Authentication
Enable simpler, passwordless authentication using device biometrics or PINs.
Explore Passkey Authentication
Silent Network Authentication
Verify users through mobile network data without requiring passwords or codes, where supported.
Explore Silent Network Authentication
Two-Factor Authentication
Add a second layer of security with one-time passwords delivered by SMS.
Explore Two-Factor Authentication
SMS Messaging
Reach customers with reliable, direct messaging for alerts, updates, reminders and other time-sensitive communications.
Explore SMS Messaging
Communication APIs
Integrate Soprano’s messaging capabilities directly with your applications and business systems.
Explore Communication APIs
Soprano Connect MCP
Give AI agents a standard way to securely access Soprano’s enterprise messaging capabilities.
Explore Soprano Connect MCP
Frequently Asked Questions About Secure Enterprise Messaging
What is a secure enterprise messaging platform?
A secure enterprise messaging platform is a cloud-based service that lets organisations send business messages with security built in at multiple points in the communication chain. Soprano’s platform includes content masking, IP access control, single sign-on, consent management and data encryption, and is backed by independent third-party verifications.
What security certifications does Soprano hold?
Soprano Connect and Whispir are certified to ISO 27001:2022, the internationally recognised standard for information security management. Both platforms have undergone independent SOC 2 Type II audits assessing the effectiveness of their security controls over time. Soprano’s UK operations hold Cyber Essentials Plus certification, while its five Singapore entities comply with the IMDA Security Framework.
How does Soprano protect message content and data?
Content masking (full or partial) hides the content of text messages from anyone viewing message details in the portal, in reports or in exports. Data is encrypted at rest and in motion, and you can use HTTPS or FTPS for enhanced data transport security. Encryption options for SMS transmittal include IPSec, VPN and TLS v1.2.
How can organisations control access to the messaging platform?
Administrators can use IP access control to restrict access to IP addresses that are pre-approved in the platform, which helps stop someone with stolen login credentials from signing in from an unapproved address. You can also use single sign-on to authenticate users with your corporate identity provider, and add two-factor authentication.
How does Soprano help prevent mobile messaging fraud?
The Fraud Prevention API uses provider-side data and platform reporting to tackle SIM swapping, SMS roaming intercept fraud and artificial traffic inflation. Soprano’s secure authentication methods also help reduce fraud and prevent unauthorised access.
How does Soprano manage messaging consent and opt-outs?
Consent Management lets you set the preferences of target audiences for messages sent from the portal and monitor and control how messages are sent to recipients. A legacy blocklist or allow-list filters the destinations where messages are sent, as part of standard opt-out or opt-in management for broadcast messaging across all channels on the platform.
Start Using a Secure Enterprise Messaging Platform Now
Many Global Fortune 500 companies and other enterprises and Government organisations worldwide trust us for their communication security.
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