Soprano Design are a global leader in providing cloud-based communications platform-as-a-service (CPaaS) solutions. We have recently launched an updated version of our successful omni-channel platform, Soprano Connect into our UK and European markets.
An article published by PR Newswire discusses how our platform is being used to increase meaningful, trusted mobile interactions between enterprise and government organisations and their customers; and what adding Google’s rich communication services (RCS) to that ever-growing portfolio of platforms means for our customers.
As we move cloeser towards a fully digital world with many countries coping with their populations being largely in isolation and businesses shifting towards work from home models, mobile technology has never been so important.
Over 450 billion android devices worldwide are now capable of sending and receiving RCS, which has been identified as the next generation of messaging for businesses to replicate that brilliant, in-store customer experience model on a mobile phone.
The article in PR Newswire discusses how mobile technology is connecting people together in today’s ‘new normal’. It provides information on how the trusted enterprise messaging platform is being used by healthcare providers and other frontline emergency responders.
Many of our customers are re-evaluating priorities right now and moving quickly towards rapid-response, staff-safety and customer notification tools to keep people connected and informed. For more information, you can read the full PR Newswire article here.