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The GSMA Mobile World Congress is the world’s largest exhibition for the mobile industry, with the 2017 event attracting more than 108,000 visitors. Here are 5 key takeaways for mobile messaging from Mobile World Conference 2017. 1. Growth in the Enterprise Messaging Market Enterprise messaging is driving the future of communication between businesses and their … Read more

Rising operating costs, managing guest expectations and unforeseen incidents. Do all of these sound familiar? These are just a few of the many challenges that hospitality businesses face. But there are ways to solve these on-going problems. Whilst SMS messaging has been around for decades, hotels are only now adopting text messaging to communicate with … Read more

We know mobile messaging has been on the rise and Portio Research* states that more than 7 trillion mobile messages are sent every year. Yes, that’s trillion! The need for enterprise grade messaging solutions is also growing. Companies want to accelerate their business growth through mobile apps, improve productivity and create flexible ways to reach … Read more

Working with some of the world’s best organisations – national postal services, banks, airlines, large hospitals networks and mobile carriers – we get to see some pretty nifty business innovation. And we get the benefit of some insightful feedback and ideas for our own products. We always put our customer suggestions to work and we … Read more

Schools are busy places. There’s always new staff, new students, and never any time to practice a school evacuation plan. It’s not just schools though; the cost of running a practice drill for any organisation is only outweighed by the cost of poorly executing an emergency response. Mobile messaging is the best way to deliver … Read more

Communication across the customer service industry is vital to success. Today we look at a hotel and how Soprano GAMMA messaging workflows can give your teams an unfair advantage. Teams are an essential part of any organisation. Effective communication enhances the performance of teams, improves workplace relationships and minimize risks. Our mobile messaging solution for … Read more

Enterprises secure their buildings with locks and fences. They secure their networks with firewalls, and their data with passwords. But what about those mobile devices? Secure Mobile Messaging That’s where we come in. Our award-winning Soprano GAMMA secure business messaging solution for business has just achieved the elite Common Criteria security certification, an internationally recognised … Read more

When there are unplanned changes to a schedule, every second counts. It is critical that all of your key stakeholders are notified clearly and quickly. Traditionally this process requires staff to access two or three databases or programs, and then make countless phone calls and emails to get the message across. Each minute spent calling, … Read more

We’ve released version 3.2 of Soprano GAMMA, our award-winning encrypted mobile messaging application platform for designed specifically for business team collaboration and messaging system integration. Dedicated workflows tab Say hi to the Workflows tab, where all your workflows are listed in one easy to find spot. The Workflow display has been completely refreshed with a … Read more