In the past few weeks people have been glued to their mobile devices more than ever. There have been critically important breaking news stories about the COVID-19 global pandemic happening almost hourly, and most businesses have now moved to full remote working status. This ‘new normal’ as we all adapt to living and working in self isolation highlights the mission critical role that technology leadership must play in this new world. One where the need and ability to communicate remotely has never been more important for all of us.
You probably already know that customer experience is critical to meeting your company’s objectives. However, improving customer experience can be challenging if you don’t have the right tools. Your customers have changed the way they interact with your company. The advance of technology, the migration to the digital environment and the varied comber of communication … Read more