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Unproductivity is expensive. If your team isn’t operating efficiently, your company is bleeding money. But productivity gains are within reach. In fact, there’s a productivity tool that fits into the palm of your hand and the good news is that you likely already have one – your smartphone. By harnessing digital tools, you can bolster … Read more

Working with some of the world’s best organisations – national postal services, banks, airlines, large hospitals networks and mobile carriers – we get to see some pretty nifty business innovation. And we get the benefit of some insightful feedback and ideas for our own products. We always put our customer suggestions to work and we … Read more

Workplace safety at the tip of your fingers I’m OK! Two small words that are so powerful in a work environment and can mean the world of difference to the success of a business. Keeping people safe at work, whether it’s your own people or anyone else your business interacts with, is not just a … Read more

Schools are busy places. There’s always new staff, new students, and never any time to practice a school evacuation plan. It’s not just schools though; the cost of running a practice drill for any organisation is only outweighed by the cost of poorly executing an emergency response. Mobile messaging is the best way to deliver … Read more

Communication across the customer service industry is vital to success. Today we look at a hotel and how Soprano GAMMA messaging workflows can give your teams an unfair advantage. Teams are an essential part of any organisation. Effective communication enhances the performance of teams, improves workplace relationships and minimize risks. Our mobile messaging solution for … Read more

Enterprises secure their buildings with locks and fences. They secure their networks with firewalls, and their data with passwords. But what about those mobile devices? Secure Mobile Messaging That’s where we come in. Our award-winning Soprano GAMMA secure business messaging solution for business has just achieved the elite Common Criteria security certification, an internationally recognised … Read more

When there are unplanned changes to a schedule, every second counts. It is critical that all of your key stakeholders are notified clearly and quickly. Traditionally this process requires staff to access two or three databases or programs, and then make countless phone calls and emails to get the message across. Each minute spent calling, … Read more

  Here are three ways companies in the logistics space are taking advantage of modern mobile messaging to lower risk, increase employee productivity, and make internal communications more efficient. 1. Government logistics: Parking meter maintenance A customer of ours who’s a contractor for a local government facilitates over 6,000 parking meters, consisting of “smart” (connected) … Read more

Photo via Disco-Dan under Creative Commons They already had customers. (So many, in fact, that they’d opened a second and third location of their specialist barbershop.) They had employees. They had equipment. They had growth. But success was catching up to them. Their cobbled-together systems of scheduling employees and approving timesheets were time-consuming and error-ridden. … Read more

One employee in your organization just finished a task. Another employee just met a goal. Do you know how they did it? Every time you or your employees accomplish anything at work, you’re using a workflow. These workflows can get pretty complicated. There’s information coming in from multiple sources; many complex steps; areas that require … Read more

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