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Working with some of the world’s best organisations – national postal services, banks, airlines, large hospitals networks and mobile carriers – we get to see some pretty nifty business innovation. And we get the benefit of some insightful feedback and ideas for our own products. We always put our customer suggestions to work and we … Read more

Schools are busy places. There’s always new staff, new students, and never any time to practice a school evacuation plan. It’s not just schools though; the cost of running a practice drill for any organisation is only outweighed by the cost of poorly executing an emergency response. Mobile messaging is the best way to deliver … Read more

Communication across the customer service industry is vital to success. Today we look at a hotel and how Soprano GAMMA messaging workflows can give your teams an unfair advantage. Teams are an essential part of any organisation. Effective communication enhances the performance of teams, improves workplace relationships and minimize risks. Our mobile messaging solution for … Read more

Enterprises secure their buildings with locks and fences. They secure their networks with firewalls, and their data with passwords. But what about those mobile devices? Secure Mobile Messaging That’s where we come in. Our award-winning Soprano GAMMA secure business messaging solution for business has just achieved the elite Common Criteria security certification, an internationally recognised … Read more

When there are unplanned changes to a schedule, every second counts. It is critical that all of your key stakeholders are notified clearly and quickly. Traditionally this process requires staff to access two or three databases or programs, and then make countless phone calls and emails to get the message across. Each minute spent calling, … Read more

We’ve released version 3.2 of Soprano GAMMA, our award-winning encrypted mobile messaging application platform for designed specifically for business team collaboration and messaging system integration. Dedicated workflows tab Say hi to the Workflows tab, where all your workflows are listed in one easy to find spot. The Workflow display has been completely refreshed with a … Read more

  Here are three ways companies in the logistics space are taking advantage of modern mobile messaging to lower risk, increase employee productivity, and make internal communications more efficient. 1. Government logistics: Parking meter maintenance A customer of ours who’s a contractor for a local government facilitates over 6,000 parking meters, consisting of “smart” (connected) … Read more

According to a 2015 Silicon Valley Bank report, there will be more than 1 billion employee-owned smartphones and tablets in the workplace by 2018, each of them bringing in their own flavor of mobile messaging — everything from traditional email and SMS to wildly popular consumer apps like WhatsApp, Kik, and Facebook Messenger. As these … Read more

Our world is changing fast. Today, more of us access the internet on our mobile devices than on PCs or laptops. The need for immediacy has never been greater. While businesses are discovering endless possibilities for mobiles, there are new productivity and security challenges. That’s where Soprano Design comes in. Founded in 1994, Soprano Design … Read more

Who’s got the best messenger? It’s easy to claim you’re a leader in mobile messaging, but it’s another thing entirely to prove it. As we wrap up the year here at Soprano Design, we’re having no problem rising to the challenge. The latest entry in a line of folks discussing us online is a report … Read more

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