Mobile Messaging Solutions for Transportation & Logistics

Mission-critical enterprise mobile messaging that lowers costs and risk, satisfies customers, and increases revenue.

Transportation and Logistics Mobile Messaging Solutions

Mobile messaging solutions aren’t hard to find, but how many of them can cover both your internal productivity and external communication needs?

Soprano’s secure mobile messaging solution for business has been used widely for over 10 years by leading logistics and transportation companies for shipping notifications, emergency and worker safety communications, low-inventory alerts and more.

Our software:

  • Ties together and automates messaging internally as well as to suppliers and customers
  • Supports message volumes up to millions per month
  • Offers proven stability, geo-redundancy, and 24x7x365 technical support

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* WHAT TO EXPECT

We’ll never spam you, but we will email or call you back, listen to your needs, and create a solution that is perfect for your business!

 

How Soprano Can Help Logistics & Transportation Companies

  • TRANSPORTATION COMMUNICATIONS

    Improve operational efficiency and remote monitoring using integrated SMS alerts, email, and IP messaging to communicate with your existing devices and logistics personnel.

  • SUPPLY CHAIN & WAREHOUSE LOGISTICS

    Use inbound and outbound messaging as a key element of end-to-end inventory, operations, logistics and product delivery processes.

  • CUSTOMER COMMUNICATION & SATISFACTION

    Increase delivery efficiency and customer happiness with automated delivery notifications and reminders.

  • SCHEDULE SHIFTS QUICKLY & EFFICIENTLY

    Use smart mobile messaging to automate your staffing and shift fulfillment. Available candidates can respond with the push of a button, and get reminder emails or texts before their shifts begin.

  • IMPROVE DEBT COLLECTION

    Notify customers of debt and payment options with a low-cost system. Text customers when payments are coming due or overdue with options for payment.

  • OFFER MULTI-FACTOR AUTHENTICATION FOR ACCOUNT LOGINS

    Deliver one-time passwords via SMS to mobile phones, providing a second form of identity verification.

Learn More About Workflows & Security

 

High-availability mobile messaging solutions for logistics and transport.

Designed to automate communication throughout a facility or multiple facilities.

CHALLENGE: Increasing Your Operational Capacity

SOLUTION: Allow workers to report low inventory, make requests, and use “wake-up” SMS technology to restore data connections with your remote SIM-enabled machines.

  • MAKE QUICK REQUESTS

    Allow employees to request common parts and supplies using a pre-set form – no more typing in complicated codes or long requests.

  • MAINTAIN INVENTORY LEVELS

    Allow workers to report slow-moving or low inventory at the touch of a button. Automatically trigger reordering when stock falls below set levels to reduce the need for large inventories.

  • MANAGE INVENTORY REQUIREMENTS

    Receive daily product quantity requirements updates – from almost anywhere to anywhere – for better production and distribution planning.

  • FIX BROKEN MACHINES FASTER

    Integrate mobile messaging automation into your existing remote monitoring solution to intelligently route pre-configured alerts to the right technicians for rapid response and triage whenever your monitoring solution perceives an event.

Increasing Operational Capacity
Increase Efficiency and Driver Safety

CHALLENGE: Lower Costs and Increase Efficiency and Driver Safety

SOLUTION: Empower drivers and improve communication with dispatch alerts, rapid-response broadcasts, and pre-configured messages.

  • COMMUNICATE PARCEL TRACKING INFORMATION

    Use mobile messaging to reliably communicate where your products are in transport (e.g., received, cleared customs, loaded, on truck/flight/ship, arrived). Allow workers to report status with the touch of an on-screen button.

  • INTEGRATE INFORMATION INTO YOUR SYSTEMS

    Allow workers to use a secure mobile messaging app to log hours, report their location, report low inventory levels, or flag slow-moving items to central inventory and IT systems.

  • DRIVER COMMUNICATION

    Send dispatch alerts to drivers for re-routing and weather updates, and allow them to send you notifications of traffic jams, accidents, road dangers, and closures. Automatically escalate if remote workers don’t respond.

CHALLENGE: Reduce Costs While Reaching Out to Customers

SOLUTION: Reduce failed delivery attempts with delivery alerts and allow customers to confirm and change deliveries.

  • ENABLE EFFICIENT DELIVERIES

    Eliminate multiple delivery trips with automated messages to customers to check availability for parcel delivery.

  • AUTOMATE REMINDERS AND CONFIRMATIONS

    Send automatic payment reminders and confirmations as well as package tracking, reminder, and delivery notifications.

  • TAKE ADVANTAGE OF MODERN MARKETING

    Create opt-in SMS programs, mobile coupons and discount offers (e.g., VIP programs, new product announcements and first-to-know event promotions).

Reduce Logistics Expenses

* Design custom SMS programs that go beyond conventional channels.

How Companies are Using Soprano Products for Transportation and Logistics Today.

UNLOCK NEW USE CASES TOMORROW.

 

Powerful Mobile Solutions

  • COST MANAGEMENT

    Automate payment notifications such as customer and supplier bills, payments received and sent, overdue payments, and payroll.

  • INCREASE REMOTE WORKER SAFETY

    Lower risk by equipping workers to immediately send alerts, information, and reports – and checking up on them regularly.

  • ENABLE SECURE TEAM COMMUNICATION

    Supervisors can use their mobile phones to trigger group or crisis alerts, and automatically escalate if workers don’t verify their safety or status.

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