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A Mobile CX Solution for banking CDOs that reaches more customers

Engaging the neglected 47%

finance whitepaper engaging neglected 47percent

Even with pandemic lockdowns, only 53% of bank customers have fully adopted mobile banking apps, the place where CDOs are focusing their budgets and best minds. How are you engaging the other 47%?

This whitepaper explores the phenomenon of this significant group of disengaged bank consumers, how a mobile CX solution helps banks meaningfully engage this group, and considerations to keep in mind as you make the business case for investing in digital strategies to build a sustainable bank of tomorrow.

Download the paper to learn:

  • Why the 47% are unengaged and where they are going
  • The role of Mobile Communications in CX in reengaging the 47%
  • 3 steps to better customer engagement

Fill out the form to download “Engaging the Neglected 47%” whitepaper.