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Soprano Design Updates Enterprise Messaging Platform

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Soprano Design’s enterprise messaging platform, Soprano Connect provides a variety of communication channels such as SMS, Email, IP Messaging, Voice and WhatsApp. Most recently RCS, otherwise known as Rich Communication Services has been added to the portfolio.

The updated platform now gives businesses and government organisations the option to reach out to key stakeholders using RCS, providing an engaging, seamless messaging experience.

Our Founder and Chairman, Richard Favero spoke with CFO Tech, “Operating in a world that keeps us physically isolated, means our need to communicate to maintain and build relationships or deliver mission-critical information has never been more important”. In the article, Richard continues to discuss how important enterprise messaging is in the new normal, in a time of remote working and social distancing, even once lockdown restrictions begin to ease.

The CFO article discusses the changes businesses are needing to make to survive in the new normal and how RCS is helping to fulfil the need for a more engaging mobile experience for industries ranging from retail and finance to healthcare and emergency services.

Read the full article to discover more.

About Matt Thompson

Matt joined Soprano in 2013 to create and lead Soprano’s global product management and marketing efforts across all regions, including Asia, Australia, Europe, LATAM and the US. He helps shape and execute Soprano’s product strategy both globally and with individual regions and MNO partners. He oversees Soprano’s carrier revenue acceleration model, which includes direct involvement in new product launch activities, carrier-branded industry websites, B2B digital marketing campaigns, and ongoing product marketing.

Matt brings more than 10 years of diverse leadership experience in the mobile messaging industry, with significant global product management success launching products for US mobile operators. His domain expertise in the wireless industry spans the enterprise mobile messaging landscape to include network-based wireless messaging and voice services as well as global wireless M2M (machine-to-machine) and the Internet of Things.

Prior joining Soprano he spent 8 years in B2B product management and product marketing with AT&T, Clearwire, and Nuance Communications. Matt has also founded and run two successful small businesses, and he holds an MBA from the Terry College of Business, University of Georgia and a B.A. in Philosophy from the University of Colorado. He lives and works in Seattle, Washington.