Black Friday is one of the most critical commercial dates in sales globally for businesses. Ensuring that your marketing strategies for such an event are on track and targeted are critical success factors. Discover a proven and incredibly simple way to support your Black Friday marketing strategy today.
Topic: CPaaS
It is not enough to stay on trend with how businesses communicate these days. It is important that the tools and resources used are deployed effectively.
Increasingly made available, chatbots are amazing tools offering versatility, convenience and speed. They also assist in delivering better brand impact. That said, there are important considerations to keep in mind when offering chatbots and writing effective chatbot scripts. Learn more below.
With many organizations still failing to deploy effective emergency communications and suffering large losses as a result, I would like to share Soprano’s RapidAlert tool – an exceptional solution for organizations of any size. You can read all about it in my article.
Mass email campaigns are such an important part of a business communication strategy, but many organizations struggle with understanding how to send bulk emails the right way.
Done correctly, bulk emailing can really ramp up your customer engagement and performance. My article today delves into all the ways you can ensure your email campaigns are as successful as you want them to be.
Unfortunately banking fraud remains rife, but evolving technologies are providing more and more robust protection against attacks. One Time Password (OTP) security is a fantastic way to optimize security and protection for banking institutions and their customers. With correct, expert implementation, OTPs greatly reduce the risk of fraudulent access to systems and accounts.
Chatbots have come a long way since their early days. Today’s chatbots use machine learning and natural language processing to provide life-like, nuanced and effective conversations, and can vastly improve customer service and your omnichannel customer experiences.
Learn more about this and Soprano’s omnichannel chatbot solution below!
Interactive Voice Response (IVR) is a system technology that allows businesses to send automated, pre-recorded phone calls to their audience, who respond via their mobile keypad. Used well, it saves time and effort, enhances customer support, service and marketing, and improves customer satisfaction. Learn more about how IVR works and where it will improve your business.
Companies are always on the lookout for ways to improve the customer experience. What better way than to explore tools that harness the power of automation with minimal human intervention? Find out how chatbots can become an invaluable tool in your mobile communications effort.
Are you thinking of implementing a large-scale secure and smarter enterprise mobile communications solution for your organization? Tips on where to start with a business mobile communications solution and the most critical things you need to have in place.
Are you looking for a tool to help you manage your marketing and sales communications in one place? Is it possible for you to consolidate all of your digital messaging in a single platform so you can connect better with customers and stakeholders?
Now you can, with a secure and smarter enterprise mobile communication solution. Find out how Soprano’s powerful Cloud Communications Platform as a Service (CPaaS) can drive more value for your business communication strategy.