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March 4th, 2024

What Is A2P SMS? Benefits, Use Cases and How It…

According to a recent report from Juniper Research, the A2P messaging space is forecasted to grow 55% by 2028, with an additional 1.2

7 Mins. reading time
SMS Sender ID Registry
February 20th, 2024

Australia SMS Sender ID Registry Guide

In May 2023, the Australian government announced it was launching Australia’s first SMS Sender ID Registry to crack down on scammers after 47%

4 Mins. reading time
blog rcs
February 13th, 2024

What is RCS Messaging and How It Helps Your Business

RCS messaging has been making headlines in recent months on the back of Apple ending years of speculation and announcing they’d be adopting

7 Mins. reading time
Top 5 Trends Set to Shape Customer Communication in 2024
January 26th, 2024

Top 5 Trends Set to Shape Customer Communication in 2024

As well as representing a time of reflection and celebration, the New Year is also about looking ahead at what’s to come —

4 Mins. reading time
Whispir Logo
November 9th, 2023

Whispir Takeover Bid

On 6 November 2023, Soprano Design (Technology) Australia Pty Ltd (Soprano DTA) (a wholly owned subsidiary of Soprano Design Pty Ltd) announced its

3 Mins. reading time
the future of customer experience
August 23rd, 2023

The Future of Customer Experience: From Personalisation to Omnichannel Conversations

In an era characterised by rapid digital transformation, customers are seeking meaningful engagements through a diverse range of digital channels. As businesses strive

5 Mins. reading time