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Working with some of the world’s best organisations – national postal services, banks, airlines, large hospitals networks and mobile carriers – we get to see some pretty nifty business innovation. And we get the benefit of some insightful feedback and ideas for our own products. We always put our customer suggestions to work and we … Read more

Workplace safety at the tip of your fingers I’m OK! Two small words that are so powerful in a work environment and can mean the world of difference to the success of a business. Keeping people safe at work, whether it’s your own people or anyone else your business interacts with, is not just a … Read more

Schools are busy places. There’s always new staff, new students, and never any time to practice a school evacuation plan. It’s not just schools though; the cost of running a practice drill for any organisation is only outweighed by the cost of poorly executing an emergency response. Mobile messaging is the best way to deliver … Read more

Communication across the customer service industry is vital to success. Today we look at a hotel and how Soprano GAMMA messaging workflows can give your teams an unfair advantage. Teams are an essential part of any organisation. Effective communication enhances the performance of teams, improves workplace relationships and minimize risks. Our mobile messaging solution for … Read more

Enterprises secure their buildings with locks and fences. They secure their networks with firewalls, and their data with passwords. But what about those mobile devices? Secure Mobile Messaging That’s where we come in. Our award-winning Soprano GAMMA secure business messaging solution for business has just achieved the elite Common Criteria security certification, an internationally recognised … Read more

When there are unplanned changes to a schedule, every second counts. It is critical that all of your key stakeholders are notified clearly and quickly. Traditionally this process requires staff to access two or three databases or programs, and then make countless phone calls and emails to get the message across. Each minute spent calling, … Read more

We’ve released version 3.2 of Soprano GAMMA, our award-winning encrypted mobile messaging application platform for designed specifically for business team collaboration and messaging system integration. Dedicated workflows tab Say hi to the Workflows tab, where all your workflows are listed in one easy to find spot. The Workflow display has been completely refreshed with a … Read more

  Belgium mobile network operator, Orange Belgium, is set to offer its business customers one of the world’s leading enterprise mobile messaging platforms following an agreement with global innovator Soprano Design. Orange’s Belgium enterprise customers will have access to award-winning SOPRANO MEMS (Mobile Enterprise Messaging Suite), a sophisticated cloud enterprise messaging solution used today by … Read more

  Here are three ways companies in the logistics space are taking advantage of modern mobile messaging to lower risk, increase employee productivity, and make internal communications more efficient. 1. Government logistics: Parking meter maintenance A customer of ours who’s a contractor for a local government facilitates over 6,000 parking meters, consisting of “smart” (connected) … Read more

According to a 2015 Silicon Valley Bank report, there will be more than 1 billion employee-owned smartphones and tablets in the workplace by 2018, each of them bringing in their own flavor of mobile messaging — everything from traditional email and SMS to wildly popular consumer apps like WhatsApp, Kik, and Facebook Messenger. As these … Read more

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