Soprano Okta Connector
Continue using SMS and Voice for secure authentication, password resets and account unlocks in Okta with Soprano’s native Okta Connector integration.
Secure SMS and Voice Delivery for Okta Workflows
Soprano Okta Connector connects Okta telephony workflows with Soprano’s enterprise messaging infrastructure, enabling organisations to deliver SMS and Voice messages for authentication, password resets and account unlocks.
Built on AWS API Gateway, the connector translates Okta telephony requests into Soprano messaging requests and returns responses into the Okta workflow. This lets organisations continue using familiar Okta processes while Soprano handles message delivery.
Backed by more than 30 years in enterprise communications, Soprano powers 32 billion interactions annually and is trusted by enterprise and government organisations worldwide, with ISO 27001 and SOC 2 Type II assurance.
Key Benefits of Soprano Okta Connector:
- Maintain Existing Workflows: Continue SMS and Voice for account authentication, password resets and account unlocks without disrupting existing Okta processes.
- Reliable Enterprise Delivery: Route authentication messages through Soprano’s enterprise messaging infrastructure, with global carrier connectivity, delivery reporting and retries at scale.
- SMS and Voice Support: Use both SMS and Voice for authentication and account recovery workflows, giving users accessible options across different devices.
- Purpose-Built Okta Connection: Connect Okta telephony requests to Soprano through a dedicated API layer built on AWS API Gateway for secure, scalable integration.
- Delivery Visibility: Track message delivery through Soprano reporting, with logs and audit trails that give teams clearer oversight of authentication traffic.
- Managed by Soprano: Use a connector and messaging service supported by Soprano, reducing the need for teams to manage separate telephony providers.
Use Cases
How Enterprise and Government Organisations Can Use Soprano Okta Connector
Multi-Factor Authentication
Deliver SMS or Voice verification codes for users signing into Okta-protected applications where phone-based authentication remains part of the access journey.
Password Resets
Send secure verification messages during password reset workflows, helping users regain access securely without moving outside the existing Okta process.
Account Unlocks
Support account unlock and recovery journeys with SMS or Voice messages that securely verify the user before access is restored.
Why Soprano for Secure Okta Authentication Delivery
Proven Authentication Provider
Over 30 years delivering secure enterprise messaging for authentication and other business-critical workflows.
Enterprise Messaging Scale
Soprano powers 32 billion interactions annually across enterprise and government organisations worldwide.
Global Carrier Reach
Connect users through Soprano’s global carrier network for reliable SMS and Voice delivery.
Security & Compliance
Backed by ISO 27001 and SOC 2 Type II assurance for enterprise messaging.
How It Works
How Soprano Okta Connector Works
Choose Soprano
Use Soprano as your telephony provider for Okta.
Connect Okta
Configure Okta telephony requests through the Soprano Connector API.
Configure & Test
Map requests and test SMS or Voice delivery.
Go Live
Deploy the connector and route production traffic through Soprano.
FAQs
What Is the Soprano Okta Connector?
The Soprano Okta Connector is a purpose-built API integration between Okta and Soprano’s enterprise messaging platform. It translates Okta telephony requests into Soprano messaging requests, enabling organisations to deliver SMS or Voice for authentication, password resets and account unlocks while keeping the workflow within Okta.
Why Do Okta Customers Need Their Own Telephony Provider?
For customers renewing after 15 September 2024, Okta requires organisations to bring their own telephony provider to continue supported SMS and Voice use cases. The Soprano Okta Connector provides the connection between Okta and Soprano’s messaging infrastructure so these workflows can continue through a customer-selected telephony provider.
Can the Soprano Okta Connector Support Both SMS and Voice?
Yes. The Soprano Okta Connector supports SMS and Voice use cases within Okta, including account authentication, password resets and account unlocks. Soprano handles message delivery through its enterprise communications infrastructure, allowing organisations to support users who continue to rely on phone-based authentication and recovery.
What Okta Workflows Can Use the Soprano Connector?
The connector is designed for Okta telephony workflows that require SMS or Voice delivery. Based on the current integration, this includes account authentication, password resets and account unlocks. Okta triggers the request, the connector passes it to Soprano for delivery and the response is returned into the Okta workflow.
How Do I Set Up the Soprano Okta Connector?
Organisations configure a REST API connection between Okta and Soprano using the Soprano Okta Connector, which is built on AWS API Gateway. The setup maps Okta requests to Soprano’s messaging API, tests the required SMS or Voice workflows, then deploys the connector so production traffic can be routed through Soprano.
Continue SMS and Voice Authentication with Okta
Keep account authentication, password reset and account unlock workflows running through Soprano.
Talk to Soprano