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How to Secure Text Messages for Business
Are your text messages as secure as you think? With the growing reliance on texting for sensitive business communication, it’s more important than
08th Apr 2024
Soprano Team
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Posts by Soprano Team:
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5 Communication Challenges in Transport and Logistics
The materials that build our cities, the foods that fill our supermarkets and the fuel that powers our vehicles – everything in our
26th Mar 2024
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Revolutionising HR: How Conversational AI can release pressure on overburdened HR teams
Take a look behind the scenes of any enterprise or government organisation and you’ll likely see HR departments that face similar operational challenges
11th Mar 2024
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Soprano & BT Win Gold for Transformative AI Chatbot Solution
Patient Concierge won ‘Best AI Chatbot Solution’ at Juniper Research’s Future Digital Awards Soprano Design and BT took home gold at Juniper Research’s
08th Mar 2024
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What Is A2P SMS? Benefits, Use Cases and How It Works
According to a recent report from Juniper Research, the A2P messaging space is forecasted to grow 55% by 2028, with an additional 1.2
04th Mar 2024
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Australia SMS Sender ID Registry Guide
In May 2023, the Australian government announced it was launching Australia’s first SMS Sender ID Registry to crack down on scammers after 47%
20th Feb 2024
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What is RCS Messaging and How It Helps Your Business
RCS messaging has been making headlines in recent months on the back of Apple ending years of speculation and announcing they’d be adopting
13th Feb 2024
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Top 5 Trends Set to Shape Customer Communication in 2024
As well as representing a time of reflection and celebration, the New Year is also about looking ahead at what’s to come —
26th Jan 2024
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Whispir Takeover Bid
On 6 November 2023, Soprano Design (Technology) Australia Pty Ltd (Soprano DTA) (a wholly owned subsidiary of Soprano Design Pty Ltd) announced its
09th Nov 2023
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The Future of Customer Experience: From Personalisation to Omnichannel Conversations
In an era characterised by rapid digital transformation, customers are seeking meaningful engagements through a diverse range of digital channels. As businesses strive
23rd Aug 2023