As its name implies, my job as Communications Manager at Soprano involves a lot of communication! My role is all about sharing Soprano’s

Capturing your customer’s attention can be challenging. With so many competitors, you need to do more than deliver good products. Here are five

Doctors spend 3-4 hours daily in the EHR systems. Most healthcare organizations believe this is the only way to maintain privacy and communicate

We are excited to share we have expanded the scope of our ISO 27001 certification to continue selfguarding our customers’ data. In addition

You probably already know that customer experience is critical to meeting your company’s objectives. However, improving customer experience can be challenging if you

Reminding your key stakeholders has never been faster or easier with SMS reminders. Say goodbye to time-consuming manual phone calls and emails that

If you are looking for a quick response: YES, chatbots increase sales. But if you are here to understand how chatbots can help

Anyone with a mobile phone in 2022 has probably seen a smishing message on their screen, even if they don’t know what smishing

Customers do not just purchase products and services, but experiences. Do you know 64% of people think customer experience is more important than

Soprano is proud to welcome Deb to the team as our new Director of People and Culture. She is based out of the Sydney office and will lead the company’s People initiatives.