Consumers are becoming more and more familiar with Conversational Ai and how it can provide them with easy to access information and resources.
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Customer service departments are under a huge amount of pressure to do more with less. Conversational AI technology – in the form of
University-aged students are now entirely digital natives. They know how to use technology and expect businesses to use it too. Learn here 3
Cybercriminals are changing their tactics much faster than they used to, and the finance industry is one of their main targets. This article
The pandemic exposed the need for improving communication in the healthcare industry. While people have more demands and expectations, changing how we design
Threat actors are increasingly targeting enterprises and exploiting vulnerabilities to gain access to sensitive information and systems. As more businesses choose mobile communication
Your customers and employees have crucial information on their smartphones. Therefore, a scam such as SIM swapping can have costly consequences not only
SMS fraud prevention should be one of the top priorities for large enterprises and governments. As fraudsters become more organized and effective, more
We’re living in an unprecedented age where many of today’s technological conventions feel like something out of a Sci-Fi movie. Our realm of
SMS is the top communication channel for consumers. Organizations worldwide use it to interact and engage with their audiences. But while it’s gaining