Artificial Intelligence (AI) has revolutionised numerous industries, and the banking sector is no exception. Over the past decade, Conversational AI in banking has

It has become increasingly critical for financial institutions to fortify their security measures, especially in light of the rising threats posed by data

AI chatbots and Robotic Process Automation (RPA) are two technologies that have the power to revolutionise the way businesses operate. Conversational AI, also

Human resource (HR) automation has been gaining momentum in recent years. Automation can save time and reduce errors, allowing HR personnel to focus

Conversational AI has proven to be a game-changer for customer service operations across various industries. In this article, we will explore real-life case

The latest digital transformation is rapidly changing how organisations operate across various industries, and the human resources (HR) sector is no exception. In

Conversational AI platforms have emerged as indispensable tools for businesses seeking to enhance customer experience and streamline operations. Considering the increasing demand for

PRESS RELEASESydney, 18th April 2023 On 17th April 2023, Soprano Design, a global leader in the fast-growing communications platform as a service (CPaaS)

Conversational AI has emerged as a powerful tool, revolutionising how businesses interact with customers and employees. In this post, we will share our

In today’s fast-paced, digital-first world, businesses need to adapt quickly to evolving customer expectations and ever-changing market dynamics. One way to achieve this