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Soprano Design and Philippines Mobile Network Operator Smart Communications Deliver Critical Alert Messaging Services to Government Agencies to Combat Covid-19

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Soprano Design and Smart Communications, the Philippines’ leading mobile network operator have been offering free critical alert messaging services to local city Governments, NGO’s and healthcare agencies affected by the COVID-19 lockdown in the Philippines.

The new COVID-19 Care initiative is offering up to 100 organizations the chance to take advantage of this offer which comes with 100,000 free text messages per month and free use of the Smart Messaging Suite platform, powered by Soprano. These mission critical services provided by Smart and Soprano will provide much needed messaging capabilities to essential organizations as they ramp up communications efforts in their fight against COVID-19.

Organizations who have taken up the offer to date include the Philippines Red Cross, which will now have access to additional text messaging services at no extra charge. You can find the full story on how the Philippines Red Cross are utilising this offer.

Industry research has shown that text messaging is fast, efficient and read by more than 90% of recipients within three minutes of receipt.

Smart Philippines have explained, “Right now, our focus is on doing what we can to support the Philippine organizations in their Covid-19 response. We want to play our part to save lives by ensuring front line response teams have an easy way to access two-way messaging services that can be used to communicate critical updates, schedule patient admissions, or even manage internal staffing workloads. With more 113 Million mobile phone subscribers, the Philippines is the reigning text capital of the world and SMS is still the primary mobile service. We are pleased to be working with Soprano Design in making these services available free of charge, for this critical two-month period.”

About Matt Thompson

Matt joined Soprano in 2013 to create and lead Soprano’s global product management and marketing efforts across all regions, including Asia, Australia, Europe, LATAM and the US. He helps shape and execute Soprano’s product strategy both globally and with individual regions and MNO partners. He oversees Soprano’s carrier revenue acceleration model, which includes direct involvement in new product launch activities, carrier-branded industry websites, B2B digital marketing campaigns, and ongoing product marketing.

Matt brings more than 10 years of diverse leadership experience in the mobile messaging industry, with significant global product management success launching products for US mobile operators. His domain expertise in the wireless industry spans the enterprise mobile messaging landscape to include network-based wireless messaging and voice services as well as global wireless M2M (machine-to-machine) and the Internet of Things.

Prior joining Soprano he spent 8 years in B2B product management and product marketing with AT&T, Clearwire, and Nuance Communications. Matt has also founded and run two successful small businesses, and he holds an MBA from the Terry College of Business, University of Georgia and a B.A. in Philosophy from the University of Colorado. He lives and works in Seattle, Washington.