How COVID-19 has altered the way of omnichannel customer engagement
Learn why its important to avoid customer frustration Research by CMO Council shows us that 73% of customers are getting frustrated when their
Soprano Certified as a Sistema Cl@ve Supplier to Provide Two-Factor…
Sydney and Barcelona, March 18, 2021 – Soprano Design, a global leader in CPaaS (Communications Platform as a Service), announced today the company
How To Improve Customer Engagement In Retail?
Over the past few years, consumer behaviours have changed, and the reality is these changes are here to stay. This has brought on
Why Diversity Matters: Soprano Chooses to Challenge
Diversity in the workplace impacts positively on everyone. It creates a richer work environment, brings different ideas to the table and makes organisations
Soprano Launches First Whole of Government Communications Platform as a…
Sydney, February 4, 2021 – Soprano Design, a global leader in CPaaS (Communications Platform as a Service), announced today its Whole of Government
2021 Predictions: World Issues Hinge on How Well We Communicate
Last year was an impossible year to predict – delivering huge health, civil and business challenges on a scale the world was not