A new year started, and every business seems to be looking to achieve the same: to create a great customer experience. But

What would your reaction be if we told you that 47% of bank consumers are not engaging with you the way you think they are? And

Soprano Design won the award the Best Mobile Solution for 2021. We’re thankful for the incredible recognition by ACOMMs to highlight our work with the pandemic response through mobile messaging.

Soprano Design, a global communications platform-as-a-service (CPaaS) leader, was named a 2021 Communications Alliance Awards (ACOMM) winner for Best Mobile Solution for its service to help with COVID-19 contact tracing, vaccine rollout, and hospital-to-patient communications.

Chief Digital Officers (CDOs) today are tasked with creating digital customer experiences that enhance a bank’s brand, generate revenue and differentiate themselves from

When two long-standing brands continue a strong partnership, the strive for innovation continues to grow and deliver better solutions for customers—who have also