Soprano Design’s VP of Global Product Marketing, Matt Thompson discusses how WhatsApp for Business, alongside other interactive communication channels, are set to increase
The modern customer is more informed than ever before, with the ability to easily research products and services before purchasing. Mobile devices enable quick comparisons between suppliers – traditional customers, of course, would need to visit multiple stores to gain any comparison points on pricing and quality.
In the past few weeks people have been glued to their mobile devices more than ever. There have been critically important breaking news stories about the COVID-19 global pandemic happening almost hourly, and most businesses have now moved to full remote working status. This ‘new normal’ as we all adapt to living and working in self isolation highlights the mission critical role that technology leadership must play in this new world. One where the need and ability to communicate remotely has never been more important for all of us.
Soprano Design’s Global Product and Marketing Vice President, Matt Thompson recently discussed some of the biggest tech predictions of 2020 in an article released by CFO Tech Australia.
Discover what’s next for today’s digitally enabled workforce in our infographic which illustrates Matt Thompson’s 5 big predictions for tech in 2020.
Essential to all positive partnerships is trust, something consumers around the globe increasingly demand of the financial and insurance sectors post the GFC.
Banks and financial institutions are digitally evolving to keep up with customers expectations. From reducing fraud, to improving customer service and increasing payments made, we’ve compiled 10 reasons why is important the communication in banking sector and how companies are using a digital finance solution.
Consumers demand bidirectional interaction with their suppliers on multiple channels. Business communication usually begins with the consumer, but you can also generate significant
An omnichannel communications platform is a multi-channel approach to marketing, selling and serving customers in a way that creates an integrated and solid
There’s no better way to find out about a service than to hear real life stories about how other businesses, or in this
Whether in work or play mode, technology is becoming more integrated into our everyday lives. Our shopping, working and researching habits are constantly