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Best Practices for Writing an Effective Chatbot Script

It is not enough to stay on trend with how businesses communicate these days. It is important that the tools and resources used are deployed effectively.
Increasingly made available, chatbots are amazing tools offering versatility, convenience and speed. They also assist in delivering better brand impact. That said, there are important considerations to keep in mind when offering chatbots and writing effective chatbot scripts. Learn more below.

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Why Effective Emergency Communications Are a Business Imperative

With many organizations still failing to deploy effective emergency communications and suffering large losses as a result, I would like to share Soprano’s RapidAlert tool – an exceptional solution for organizations of any size. You can read all about it in my article.

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How to Send Personalized Bulk Emails to Maximize Engagement

Mass email campaigns are such an important part of a business communication strategy, but many organizations struggle with understanding how to send bulk emails the right way.
Done correctly, bulk emailing can really ramp up your customer engagement and performance. My article today delves into all the ways you can ensure your email campaigns are as successful as you want them to be.