Essential to all positive partnerships is trust, something consumers around the globe increasingly demand of the financial and insurance sectors post the GFC.

Soprano Design, a global leader in cloud-based enterprise messaging solutions has announced availability of Soprano Connect, its new digital interactive digital channels. Soprano

Banks and financial institutions are digitally evolving to keep up with customers expectations. From reducing fraud, to improving customer service and increasing payments made, we’ve compiled 10 key ways companies in the finance sector are using digital.

Consumers demand bidirectional interaction with their suppliers on multiple channels. Business communication usually begins with the consumer, but you can also generate significant

An omnichannel communications platform is a multi-channel approach to marketing, selling and serving customers in a way that creates an integrated and solid

There’s no better way to find out about a service than to hear real life stories about how other businesses, or in this