No one could have predicted a pandemic of this magnitude. The world came to a stop in record time, leaving no time to
CPaaS
Learn why its important to avoid customer frustration Research by CMO Council shows us that 73% of customers are getting frustrated when their
Sydney and Barcelona, March 18, 2021 – Soprano Design, a global leader in CPaaS (Communications Platform as a Service), announced today the company
Over the past few years, consumer behaviours have changed, and the reality is these changes are here to stay. This has brought on
Sydney, February 4, 2021 – Soprano Design, a global leader in CPaaS (Communications Platform as a Service), announced today its Whole of Government
How well businesses engage customers and deliver a great customer experience can differentiate them from their competitors. Learn here how to create an
Within the financial services industry, the pandemic has caused a significant shift in consumers’ expectations, particularly on how they use the services. As
Announcement | Global CPaaS leader Soprano acquires Silverstreet to boost footprint in Asian markets
In what has been a year of uncertainty, our vision of providing intelligent and secure mobile messaging solutions for enterprises and governments worldwide,
COVID-19 has been transformative in many ways. But in others it has simply accelerated existing trends. Case in point: digital communication. While most