Soprano Blog

If you’ve handled messaging campaigns sent to customers, patients or citizens at your organisation, you may have come across the terms 10DLC, toll-free

Please note: The regulatory environment for SMS Sender ID registration in Australia is evolving, and ACMA continues to release updates as the framework

Black Friday… It’s the time of year many retail organisations pin their hopes on. When inboxes overflow with offers and promotional messages compete

Meta recently changed its WhatsApp verified badge from a green tick to a blue tick, aligning it with the verification system used across

RCS has been a hot topic in the messaging space for years.  Recently though, the spotlight has grown even brighter after Apple RCS

Text messaging has come a long way over the years… SMS gave businesses a fast, direct line to customers, and it still delivers