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Omni-Channel Platform

For Unified Mobile Communications

Modern Interactive Messaging Tools

People interact with a variety of communication channels on a daily basis, which is why it’s more important than ever to be where your audience is. Our omni-channel platform helps you to get the right information to the right person in the right format at the right time for the right business outcome

It’s time to transform your communications.

Soprano Design Communication Platform
Mobile Engagement Solutions

Mobile Engagement Solutions

Soprano provide digital solutions that span all industries, leveraging our true enterprise grade messaging applications that deliver improved customer and employee engagement and drives growth and productivity for organisations. 

Benefits and Use Cases: 

  • Economical: no need for expensive additional hardware
  • Self-service API administration
  • Customisable preferences
  • Configurable API attributes
  • Access control & security
  • Near real-time monitoring
  • Archival of all messaging activity
  • Auditing & custom reports
Use Cases
  • Mass text messaging
  • Flexible SMS API
  • International SMS
  • Automated Inbound Messaging
  • Two Factor Authentication
  • Incident Management
  • SMS Notifications and Alerts
  • Reminders & Confirmations
  • Convert Email to SMS
  • Low-cost Automated Reminders
  • Real Time Communication

Omni Channel Mobile Messaging Options

Power your business processes with options for single or multi-channel communication


Build and integrate SMS APIs and applications faster using our unified SMS messaging platform. Our documentation is direct, clear and very easy to understand. You won’t believe how quickly you can integrate our SMS API.

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Encrypted two-way IP messaging designed for business productivity. IP-based messaging capabilities enable immediate advantages over traditional mobile messaging channels, including improved security, multi-media interaction, advanced acknowledgment and the ability to audit conversations.

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Go beyond the traditional channels and enable A2P voice broadcast messaging using audio files and personalised text-to-speech messages which can be sent to mobile and landline telephones.

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Create new powerful brand experiences for your customers through Soprano WhatsApp Business Messaging. Enable more meaningful interactions with your customers by introducing your brand in a mobile channel where they prefer to engage.

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Deliver feature-rich, personalised and interactive experiences using the ubiquity of a text message. RCS can help you create impactful, intuitive and engaging interactions and campaigns to send to your customers, whilst tracking open and read rates.

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Orchestration Email


Send email messages with attractive HTML pieces to your consumers and / or employees, using the same communication platform and user interface as the other channels described. The platform can also be easily integrated with your email managers to convert email messages into SMS.

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Digital Transformation for Enterprise

Digital transformation initiatives are automating workflows and processes, and each point of automation introduces a potential opportunity to communicate information. Soprano’s omni-channel platform can be integrated as a core element of a digital transformation technology stack and can help relay critical information to the right individuals or systems at each point of automation.

Digital Transformation Business
Soprano Omnichannel Platform

Form meaningful relationships

Our platform is used by over 1,000 government and enterprise customers for digital transformation omni-channel communication. The platform is deployed as a proven, scalable, carrier-grade software system with a demonstrated ability to handle volume spikes and maintain low SMS and MMS message delivery latency and high platform availability.

  • Interactive Messaging
  • Low-code System Integration
  • Administration and Controls
  • Security and Compliance
  • Analytics and Reporting
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