ORCHESTRATION

Omni-Channel Platform

For Unified Mobile Communications

Modern Interactive Messaging Tools

People interact with a variety of communication channels on a daily basis, which is why it’s more important than ever to be where your audience is. Our omni-channel platform helps you to get the right information to the right person in the right format at the right time for the right business outcome

It’s time to transform your communications.

Mobile Engagement Solutions

Soprano provide digital solutions that span all industries, leveraging our true enterprise grade messaging applications that deliver improved customer and employee engagement and drives growth and productivity for organisations. 

Benefits and Use Cases: 

Benefits
  • Economical: no need for expensive additional hardware
  • Self-service API administration
  • Customisable preferences
  • Configurable API attributes
  • Access control & security
  • Near real-time monitoring
  • Archival of all messaging activity
  • Auditing & custom reports
Use Cases
  • Mass text messaging
  • Flexible SMS API
  • International SMS
  • Automated Inbound Messaging
  • Two Factor Authentication
  • Incident Management
  • SMS Notifications and Alerts
  • Reminders & Confirmations
  • Convert Email to SMS
  • Low-cost Automated Reminders
  • Real Time Communication

Omni Channel Mobile Messaging Options

Power your business processes with options for single or multi-channel communication

SMS

Build and integrate SMS APIs and applications faster using unified SMS messaging platform. Our documentation is direct, clear and very easy to understand. You won’t believe  quickly you can integrate our SMS API.

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IP MESSAGING

Encrypted two-way IP messaging designed for business productivity. IP-based messaging capabilities enable immediate advantages over traditional mobile messaging channels, including improved security, multi-media interaction, advanced acknowledgment and the ability to audit conversations.

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VOICE

Go beyond traditional SMS and e-mail channels to enable A2P voice broadcast messaging using audio files and text-to-speech messages personalized and able to be sent to mobile and landline telephones.

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EMAIL

Send broadcast Email messages using the same communication platform and user interface that powers your SMS, voice and IP messages. The platform can also be easily integrated with your commercial email-driven systems to send high-volume email-to-SMS messages.

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Digital Transformation for Enterprise

Digital transformation initiatives are automating workflows and processes, and each point of automation introduces a potential opportunity to communicate information. Soprano’s omni-channel platform can be integrated as a core element of a digital transformation technology stack and can help relay critical information to the right individuals or systems at each point of automation.

Form meaningful relationships

Our platform is used by over 1,000 government and enterprise customers for digital transformation omni-channel communication. The platform is deployed as a proven, scalable, carrier-grade software system with a demonstrated ability to handle volume spikes and maintain low SMS and MMS message delivery latency and high platform availability.

  • Interactive Messaging
  • Low-code System Integration
  • Administration and Controls
  • Security and Compliance
  • Analytics and Reporting
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