RCS has been a hot topic in the messaging space for years. Recently though, the spotlight has grown even brighter after Apple RCS
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Text messaging has come a long way over the years… SMS gave businesses a fast, direct line to customers, and it still delivers
Businesses are messaging customers more than ever, but choosing the right channel can make or break the experience. SMS offers unmatched reach and
Artificially Inflated Traffic (AIT) is a hot topic right now, and with good reason. As businesses have increasingly shifted traditional manual or in-person
For insurance providers, policyholder engagement is everything. Reason being is because unengaged policyholders — like those who don’t read your emails or interact
As of September 15, 2024, Okta no longer provides SMS and Voice-based Multi-Factor Authentication (MFA) services. For businesses that rely on these methods
Cast your mind back just 10-15 years ago, and you’ll remember a healthcare industry that interacted with patients very differently to how it
The materials that build our cities, the foods that fill our supermarkets and the fuel that powers our vehicles – everything in our
Delivering exceptional customer service has become more crucial than ever. As businesses strive to meet the ever-evolving expectations of their customers, the concept
Tools to keep your healthcare institution secure.