How to Get the Blue Tick on WhatsApp in 2025
Meta recently changed its WhatsApp verified badge from a green tick to a blue tick, aligning it with the verification system used across
RCS on iPhone: Everything You Need to Know
RCS has been a hot topic in the messaging space for years. Recently though, the spotlight has grown even brighter after Apple RCS
RCS vs SMS: Why Use Both?
Text messaging has come a long way over the years… SMS gave businesses a fast, direct line to customers, and it still delivers
Whatsapp vs SMS For Business Messaging
Businesses are messaging customers more than ever, but choosing the right channel can make or break the experience. SMS offers unmatched reach and
Soprano Shortlisted for 2025 Engage Awards
Sydney, October 2025 – Soprano Nominated for ‘Best Implementation of AI in Customer Engagement’ with Acorn Compliance for Innovative Onboarding Chatbot Global automated
How HR Teams Can Use Automation to Improve Their Employee…
HR teams wear a lot of hats… From recruitment and onboarding to engagement and compliance, they’re the engine room behind any well-functioning organisation.