Viber vs WhatsApp for Business Messaging: Which is Better? Between them, Viber and WhatsApp are used by more than 3 billion people worldwide.

The banking sector has always been a prime target for fraud. From forged cheques to card skimming, criminals follow the money, and they

Customer expectations have never been higher than they are today. People want fast answers, round-the-clock availability and support that actually understands what they’re

Most enterprises already know that Viber for business is a capable messaging channel. The harder question is: what does it actually look like

There are messaging apps, and then there are messaging apps… With over 1 billion users worldwide, Viber is the dominant messaging platform across

As customer bases grow, so does the volume of enquiries that contact centres have to handle. For many organisations, this means the traditional