Soprano Expands ISO 27001:2013 Certification to US, LATAM and Asia

Wednesday, October 19th, 2022 – Soprano Design


Soprano, a global leader in CPaaS (Communications Platform as a Service), has expanded the scope of its ISO 27001 certification. In addition to being certified in Australia, New Zealand, Europe and UK, the certification scope now also covers Soprano’s operations in the US, LATAM and Asia. 

ISO 27001 is one of the leading international standards focused on information security. It’s one of the few standards that uses a top-down and risk-based approach to assess and evaluate the information security processes of businesses. This standard identifies requirements and specifications for a comprehensive Information Security Management System (ISMS), defining how an organization should manage and treat information more securely, including applicable security controls.  

Soprano takes a proactive approach to protect customers from security risks, including new types of fraud like SIM swapping, smishing, SMS pumping and more. This international certification is proof of Soprano’s commitment to information security and plays an important role in assuring customer’s data is safe, secured and protected. 

“Soprano works with energy, passion, and commitment to understand our customer’s unique communication needs and create communication solutions to help them unleash their full communication potential,” said Dr. Richard Favero, CEO and Chairman of Soprano. “The ISO 27001:2013 certification is a validation of Soprano’s commitment to protect the privacy and confidentiality of its customers’ information. We are very pleased to have achieved ISO 27001:2013 certification for all our operations that cover our customers in ANZ, Asia, Europe, UK, North and South America further proving that Soprano is a global CPaaS solution.” 

Soprano supports many of the world’s largest companies and takes information security extremely seriously and has a structured approach towards planning, implementing, and maintaining ISMS.  

In order to expand this certification, Soprano’s compliance was assessed and validated by an independent auditor. After demonstrating an ongoing and systematic approach to managing and protecting company and customer data, the audit review was completed with demonstrating compliance. Maintaining and expanding its ISO 27001 certification evidences Soprano established operational and IT methodologies and a frameworks across its global business to help identify, manage, and reduce risks to associated with sensitive information. 

Soprano’s 25+ year history of delivering trusted communications through SMS, email, and voice provides confidence and comfort to enterprise and government organizations through a range of sophisticated communication APIs.  

About Soprano 

Soprano Design is a leading global communications platform as a service (CPaaS) provider that helps unleash the true power and potential of communication for large enterprise and government organisations. Headquartered in Sydney, Australia, Soprano brings nearly 30 years of experience with enterprise-level mobile messaging to over 4,500 clients around the globe. Soprano’s flagship product, Soprano Connect, is an award-winning CPaaS platform that helps customers to strategically integrate email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience. Visit for more information. 

Media Contact 

Marisa Brown, Communications Manager