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With our Voice solution, you can send and receive automated voice calls globally to interact, support, and inform your customers in real-time.

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  • November 10, 2026
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    Soprano Prepares for Changes to Microsoft Entra SMS and Voice MFA: How to Choose a Telephony Provider
    Soprano is helping companies prepare for upcoming changes to the Microsoft Entra authentication model. Beginning 1 February 2027, Microsoft will retire Microsoft-provided SMS and Voice authentication delivery in Entra for most users as it makes passkeys the default authentication experience.
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  • October 29, 2026
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    RCS Chatbots for Customer Engagement
    Your customer has received a delivery update, but changing the arrangement still means opening another channel and explaining the request again. RCS chatbots give you a way to plan that next step inside a supported native messaging thread.
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  • October 22, 2026
    ai agent bridge to business tools 1

    How MCP Connects AI Agents to Business Tools
    Your business already relies on different systems to manage customers, respond to enquiries and keep operations running. A CRM holds customer records,
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